Customer Protection Governance Specialist

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JOB DETALS / ROLE PURPOSE:

The person would be responsible for a variety of tasks with focus on: Advise business function (1st Line of Defense - LoD) in transformation activities on key Compliance controls across a II Compliance programs; support Manager in Global Office with project management and mapping of Compliance related controls to business processes; support Compliance communication and awareness activities to ensure effectiveness in communications towards organization.
The person would report to the Manager in Finance Services and take directions from a Manager in GlobaI Office. This is a global role so the candidate would be supporting the Europe, US, WELAM and APAC regions for Compliance function related tasks.

KEY RESPONSIBILITIES:

• Support Transformation Manager and (Key Account Manager KAMs) from Compliance in advising business functions (1 LoD) on transformation projects and ensure Compliance controls/ requirements are embedded in underlying business processes and tools.
• Support in Project Management with regards to mapping Compliance controls/ requirements to the business processes according to Compliance by Design approach.
• Contribute to Compliance communications initiatives in rolling out applicable Compliance Standards, Functional Rules and Guidelines within organization and ensure high level of awareness of Compliance programs.

PROFILE KEY REQUIREMENTS:

• B. Com/ M. Com/ MBA
• At least 3-5 years of experience, preferably as consultant or project manager in Finance, Compliance or Organizational Management in insurance industry.
• Solid understanding of business processes and underlying tools in insurance industry.
• Experience in working with one of process mapping tools: Adonis, Visio is plus.
• Ability to undertake initiative and deliver quality results often with competing deadlines.
• Ability to work independently and autonomously yet still displaying strong team work ethics and attributes.
• Strong strategic, analytical and process management thinking and implementation skills.
• Strategic thinking and tactical problem solving; frame issues and create effective plans for execution.
• Strong professional presence, excellent interpersonal skills with ability to manage relationships both internal and external.
• Advanced verbal and written communication skills, high attention to detail is essential.
• Ability to priorities tasks and meet set deadlines.
• Advanced working knowledge of Microsoft Excel, Word, PowerPoint, ShorePoint, Teams and Power Automate as well as affinity and flexibility towards the use of different digital tools and programs.
• This is a global role so the candidate would be supporting the Americas, APAC and Europe regions so dealing with time zones will need to be managed.
• Everything will be done in English so a high level of verbal and written communication in English is mandatory.
• Additional Language (Not Mandatory): French, German or any other foreign language.
  
  

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.