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3 Alfa Tech India Jobs

Service Executive

5-8 years

Pune

1 vacancy

Service Executive

Alfa Tech India

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

We are looking for a seasoned, hardworking and smart Service Executive with proven experience and a passion for after sales of instrumentation/analytical systemsto senior scientists/ researchers.

You will be responsible for after sales support of various sophisticated instruments that AlfaTech Services deals in. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.

Responsibilities
  • Using various strategies and tools to provide effective solutions to customers' concerns.
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Providing recommendations about new features and product improvements.
  • Monitoring inventory and reordering materials when needed.
  • Conducting research and attending workshops to remain abreast of industry developments.
  • Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Requirements and skills Must Have
  • Qualifications: Service Executive: B.Sc/B.TechPhysics/ Electronics/ Instrumentation/ Electrical
  • Work Experience: 0 to 2 years of proven work experience as a Service Executive/ Engineer
  • Communication skills: Medium Proficiency in written and verbal English communication skills
  • Willingness to travel around 50% of the month across India
Good to Have
  • Ability to forge strong, long-lasting relationships with scientific/industrial fraternity
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Solid technical background with understanding and/or hands-on experience in selling/servicing analytical/ online instrumentation systems
  • Excellent presentation and creativity skills

Employment Type: Full Time, Permanent

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Flexible timing
Monday to Saturday
Within city
Day Shift
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Alfa Tech India Benefits

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Job Training
Health Insurance
Submitted by Employees
Free Transport
Free Food
Soft Skill Training
Job Training
Child care
Gymnasium +6 more
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Alfa Tech India Pune Office Location

View all
Pune, Maharashtra Office
Headquarter
4th Floor, 1717, Zenith complex opp. Krushi Bhavan, Shivaji Nagar Pune, Maharashtra
411016

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