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6 Alendei Jobs
Onboarding Specialist
Alendei
posted 19d ago
Job Role Insights
Key skills for the job
Job Description
Validate customer registration forms for services such as WhatsApp Business API, SMS, and more.
- Coordinate with internal teams and stakeholders to ensure accounts are set up promptly and accurately.
- Guide new customers in accessing and using their accounts on our platforms.
- Provide basic support and guidance on API integration and platform usage during the onboarding process.
- Troubleshoot initial setup issues and escalate complex cases to technical teams.
- Maintain accurate records of onboarding progress in CRM systems.
Requirements
Requirements
What Were Looking For:
- A graduate with a degree in Computer Science, Information Technology, or any technical/engineering background. (Diploma candidates with relevant skills can also apply.)
- Basic understanding of APIs, communication platforms, and related technologies.
- Strong communication and coordination skills.
- Keen attention to detail and the ability to manage multiple onboarding processes simultaneously.
- Enthusiasm to learn about platforms and a customer-centric attitude.
Employment Type: Full Time, Permanent
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