Presales Tools & Automation Technical Architect

Responsibilities

Main tasks include specifically:

Ideate and develop new solutions and offerings

Build capability decks, sales kits, battle cards, sizing tools, whitepapers

Work with marketing team for internal and external marketing of solutions and offerings

Provide enablement sessions for internal teams such as sales and delivery

Work with relevant OEM and MSP to enhance existing capabilities and develop new capabilities

Work with internal teams to develop integrated / cross-connected offerings

Support analyst, advisor and intermediary capability briefings

Support pre-sales activities as a SME for proposal support, client discussions etc

Report to Pre-sales and solutions practice lead

Required skills

Good knowledge on enterprise-wide monitoring, management and automation tools and solutions
Good knowledge on leading tools and open-source products across service assurance, Event Management, Network management and AIOps
Experience in performing automation analysis of client environment and recommend relevant AIOps solutions
Experience in performing tools and automation assessments of existing client tools and recommend rationalization / optimization solutions
Good knowledge on implementing similar solution is added advantage
Knowledge on RPA and related tools are added advantage
Ability to engage with clients, advisors, analysts and intermediaries on relevant discussions
Work experience with US / Europe clients is added advantage
Ability to engage with clients, advisors, analysts and intermediaries on relevant technology discussions
Ability to communicate effectively, verbally and in writing.
Ability to establish and maintain effective working relationships.
Ability to focus on client needs with a commitment to quality and ontime delivery.
Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.
Ability to identify and resolve problems through recommending and implementing creative solutions.
Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
Flexibility to undertake domestic and internal short-term travels for business purposes

Required experience

Showcases minimum 10 - 12 years of demonstrated experience

Experience in working with leading IT service providers

Experience in working with leading OEM and MSPs

Experience supporting internal and external stakeholders across different countries

Previous supervisory experience is highly desirable.

Required education

Bachelor s degree in science / engineering

Equivalent combination of post-high school education and experience may be considered in lieu of a degree