Microsoft Intune/ SCCM

EUC Intune /SCCM Manger

5-12 year of experience

• Design, implement, and manage SCCM and Intune solutions for endpoint management and security. This may include:
• Deploy applications, manage OS/software installations, patching, and plan/execute system upgrades through SCCM and Intune.
• Lead Intune device enrollment and manage migrations from SCCM to Intune.
• Prepare, update, and deploy new workstation images using SCCM Operating System Deployment (OSD) and Autopilot, ensuring consistent configurations and compliance across all endpoint devices.
• Manage application deployment, updates, and ensure endpoint compliance across SCCM and Intune platforms.
• Lead modern device management initiatives using Autopilot and co-management, leveraging SCCM and Intune for device provisioning and lifecycle management.
• Troubleshoot Intune enrollment and configuration issues and optimize co-management setups.
• Provide Level 3 support for complex SCCM and Intune issues, resolving end-user and infrastructure-related incidents effectively.
• Lead troubleshooting efforts for device configuration, enrollment, and compliance issues, and provide support to end-users as needed.
• Utilize PowerShell and scripting to automate routine tasks within SCCM and Intune, optimizing processes such as patching, reporting, and application deployment.
• Identify and implement process improvements to streamline IT operations and enhance endpoint performance.
• Create and maintain documentation for system configurations, standard operating procedures (SOPs), and compliance records.
• Generate custom reports on patch/software/hardware inventory, supporting audit and compliance tracking.
• Ensure patch and application compliance for endpoint devices and address audit findings in collaboration with security teams on VACA, AppSec, and other audit points.
• Collaborate with stakeholders to close audit points and align endpoint configurations with regulatory requirements.
• Train and mentor staff in SCCM and Intune administration, sharing best practices and building team proficiency in endpoint management.