AiSensy - Founder's Office - MIS & Business Operations (2-5 yrs)

About AiSensy:

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like. Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp. AiSensy. enables seamless customer engagement, marketing automation, and sales acceleration.

Key Highlights:.

- Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing.

- 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per. year.

- Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more.

- High Impact as Businesses drive 25-80% Revenues using AiSensy Platform.

- Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+. Angel Investors.

- Recognized as "CTWA Partner of the Year 2024" by WhatsApp for industry-leading. innovation and impact..

Job Description:

- We are seeking a detail-oriented and proactive MIS & Business Operations Analyst to join our Founder's Office team. You will handle financial operations, payment reconciliation, MIS reporting, and actively track company-wide reporting, ensuring team accountability towards achieving set OKRs & KPIs . Reporting directly to the founder, you'll highlight inconsistencies, ensure transparency, and drive operational effectiveness..

Key Responsibilities:

- Prepare, maintain, and enhance MIS dashboards focusing on revenue, payments, and reconciliations.. Conduct detailed payment reconciliations across Razorpay, Stripe, internal platform records, and bank statements..

- Ensure accurate financial reporting, promptly investigating and resolving discrepancies.

- Regularly track and monitor company OKRs, ensuring all departments report timely and accurately.. Identify delays, reporting inconsistencies, or inaccuracies, and escalate them directly to the founder.. Provide operational support on special projects and strategic initiatives.

- Collaborate closely with finance, operations, product, and leadership teams.. Requirements:. Master's degree in Commerce, Business, Finance, or related fields.

- Proven experience (2-5 years) in MIS, financial reconciliation, or business operations roles.. Proficiency in Excel (pivot tables, VLOOKUP, basic macros/formulas).

- Hands-on experience with payment gateways (Razorpay, Stripe) and reconciliation processes.. Ability to manage and ensure adherence to reporting processes and timelines.

- Strong communication skills with the confidence to escalate concerns directly to senior management.. Analytical, detail-oriented, and proactive mindset.

- Preferred (but not mandatory):. Familiarity with SQL for data extraction and analysis.. Prior experience in SaaS, fintech, or fast-paced startup environments.

- Experience with BI tools (Google Data Studio, Power BI, Tableau).

- Knowledge of subscription-based metrics (MRR, ARR, Churn)