Ground Staff

IndiGo Airlines Pvt Ltd is looking for Ground Staff Interviews - Ahmedabad - 22-Jan-25 to join our dynamic team and embark on a rewarding career journey. you will play a crucial role in ensuring the efficient and smooth operation of ground services at an airport. This role involves coordinating various activities to support the arrival and departure of flights, assisting passengers, and maintaining a safe and organized airport environment. Key Responsibilities : Passenger Assistance : Provide excellent customer service by assisting passengers during check-in, boarding, and disembarkation. Address passenger inquiries, concerns, and requests in a professional and courteous manner. Baggage Handling : Oversee the efficient handling of baggage, ensuring accurate tagging and timely loading onto aircraft. Assist in the retrieval of lost or mishandled baggage. Check-in Procedures : Conduct passenger check-in processes, including ticket verification and seat assignments. Assist with the issuance of boarding passes and travel documents. Security Compliance : Ensure compliance with airport security regulations and procedures. Conduct security checks as required by aviation authorities. Gate Operations : Coordinate boarding procedures, manage gate activities, and assist with pre-flight and post-flight tasks. Verify passenger documentation and resolve any discrepancies. Aircraft Services Coordination : Liaise with ground service providers to coordinate services such as catering, fueling, and cleaning. Ensure timely turnaround of aircraft between flights. Emergency Response : Receive training in emergency response procedures and assist in implementing them when necessary. Provide support during evacuations or other emergency situations. Communication : Maintain effective communication with airline personnel, ground services, and other relevant stakeholders. Relay important information to passengers regarding flight status and other relevant updates.