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Officer -AO&CS in the role of customer services
0-4 years
Madurai
1 vacancy
Officer -AO&CS in the role of customer services
AGILE AIRPORT SERVICES
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time
Employment Type: Full Time, Permanent
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