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AGILE AIRPORT SERVICES

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4.0

based on 157 Reviews

106 AGILE AIRPORT SERVICES Jobs

Executive-Cargo Operations

IndiGo Airlines Pvt Ltd

4.0

based on 157 Reviews

1-5 years

Chennai

1 vacancy

Executive-Cargo Operations

AGILE AIRPORT SERVICES

posted 1hr ago

Job Role Insights

Flexible timing

Key skills for the job

Cargo Operations Executive Management

Job Description

Job Summary

The Executive Cargo Operations is responsible for coordinating and overseeing day-to-day cargo handling activities, ensuring compliance with industry regulations, maintaining accurate documentation, and working closely with both internal and external stakeholders. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively to ensure the safe, timely, and efficient movement of cargo.

Key Responsibilities

Cargo Coordination
- Manage the acceptance, storage, and dispatch of cargo according to standard operating procedures.
- Coordinate with ground handling teams, freight forwarders, and transport providers to ensure timely cargo movement.
- Monitor cargo flows to prevent delays, damage, or loss.
Documentation & Compliance
- Prepare and verify shipping documentation, such as airway bills, cargo manifests, and customs declarations.
- Ensure all operations comply with local and international regulations (e.g., IATA, ICAO, customs).
- Maintain accurate records of shipments, tracking details, and inventory.
Customer Service & Stakeholder Management
- Serve as a point of contact for customers, responding to inquiries, providing shipment updates, and resolving issues.
- Collaborate with internal departments (e.g., finance, customer service) and external stakeholders (e.g., customs officials, transport agencies).
- Foster strong relationships to enhance customer satisfaction and operational efficiency.
Safety & Security
- Enforce adherence to safety and security protocols during cargo handling and storage.
- Conduct or participate in regular safety audits and inspections.
- Report and investigate any incidents or irregularities promptly.
Performance Monitoring & Reporting
- Track and analyze operational metrics (e.g., turnaround times, shipment accuracy) to identify areas for improvement.
- Prepare regular performance and status reports for management.
- Implement corrective actions to optimize processes and reduce operational costs.
Process Improvement
- Identify opportunities to streamline cargo operations, enhance service quality, and reduce costs.
- Stay updated on industry trends, technologies, and best practices.
- Participate in training and development programs to improve operational knowledge and skills.