Part time Faculty- Customer Behavior and Analytics

Position Summary

As an experienced online educator (LINC Fellow), the candidate will work as an independent contractor of LINC and serve a diverse international student body for Masters-level programs studying at premier Australian and Asian universities in the domains of Marketing/ Marketing/Analytics, Consumer Psychology/Consumer Behaviour or a closely related field. The educator will be responsible for the day-to-day academic support and delivery responsibilities, working under the guidance of an experienced university faculty member. Additionally, the LINC Fellow will receive specialized training and active mentorship from LINCs team to excel at online teaching.

About LINC Education

LINC Education (www.linceducation.com), based in Singapore, with teams in Australia, India, the UK and the US, is a global pioneer in providing high-touch, high-quality educator-led online teaching services to globally ranked universities around the world. Our specialist services are highly sought after by university managements and faculty to retain and grow their online student enrolments. LINCs services are customized for each university,and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students. Since 2017, we have delivered online degrees on behalf of our partners to over 30,000 students across multiple disciplines with our 700+ globally located educators.

LINC is managed by education sector professionals with more than 50 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. Christopher Brook (Ex-Dean, Edith Cowan University and Curtin University), Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors.

In 2022, OES, Australias largest online education company, became one of our investors through which we joined SEEK’s (SEK.AX) Education Portfolio.

What’s on offer?

The contract-based role offers a competitive remuneration typically between INR 60,000 - 100,000 per unit (based on term duration, scope of work, committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus up to 40% performance-based incentives.

Professional benefits include:

• Working on behalf of globally ranked and recognised universities
• Interacting with and learning from high-quality university faculty;
• Working with a diverse range of international students;
• Specialized training for online teaching and delivery
• Active mentoring for professional growth
• Improving interpersonal and cross-cultural skills.

The role is part-time (15-20 hours per week) with scheduled weekend availability. Educators will have flexibility to work from a location of their convenience.

Roles & Responsibilities

LINC Fellows will be responsible for providing:

1. Subject matter guidance to a group of 25-30 undergraduate/postgraduate online students;
2. Support in learning skills like academic writing, research and time management;
3. 1:1 and small group tutoring sessions;
4. Guidance on relevant reference material;
5. Assessment marking with long form feedback
6. Management of discussion forums; and
7. Proactive, prompt and personalized support to student queries and issues.

LINC Fellows will be expected to promptly interact with students over email, or calls / online sessions from locations of their convenience (e.g. home, office etc.).

Key skills

1. Excel (Advanced Level)
2. Statistics
3. Tableau
4. Market Basket Analysis
5. Customer Churn Analysis
6. RFM analysis
7. K-means Clustering
8. Marketing strategy
9. Elasticity modelling
10. Structural equations modelling (SEM)
11. CHAID and Regression analysis

Desired candidate profile:

• PG/Doctoral degree in Master in Marketing/Analytics, Consumer Psychology/Consumer Behaviour or a closely related field with distinction or first-class from a top university in India
• At least 5 years of teaching experience and/or corporate experience in any of the following fields at a leading university or college (note: at least 3 years formal teaching experience at a university or college is a MUST);
• Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse cultures;
• Proficient in the English language;
• Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection;
• Ability to quickly learn and use technology platforms for interacting with students including host university’s LMS and LINCtrac (training on these platforms will be provided).

The candidate needs to be available between 12pm to 6pm everyday.

If you wish to apply, please share your updated resume at recruitment@linceducation.com