Opening For Informatica Technical Support at Navi Mumbai 32 k CTC

Company Description

Aforeserve is a single point support and services provider for OEM, ODM, SI, and CIOs, covering a wide range of ICT assets over their life-cycle. The company enables its customers to efficiently and effectively serve their own customers.

Role Description

This is a full-time on-site role for an Informatica Admin based in Navi Mumbai. The role will involve day-to-day tasks related to managing Informatica systems and databases, ensuring smooth operation, troubleshooting issues, and providing technical support.

Qualifications

• Communication and Customer Service skills
• Analytical Skills
• Administrative Assistance skills
• Knowledge of Finance principles
• Experience with Informatica administration is a plus
• Bachelor's degree in Computer Science or related field

Skill Required

• Minimum 1 year experience and strong conceptual knowledge in any of the ETL modules (Datastage/lnformatica etc.).
• Experience in IT software support in Retail/FMCG or similar domain will be an added advantage.
• Experience in SAP BW / Tableau will be an added advantage.
• Should have support experience.
• Working knowledge in Windows Server and desktop environment.
• Involved in post-production support
• Client interaction, Issue Resolution, L2 Support.
• Program Analysis to resolve issues in Production Server.
• Good communications skill - Ability to articulate clearly in English (both verbal and written communication).
• Ability to work in a team driven environment under stringent targets.
• Good Analysis, Problem Solving Skills and Interpersonal Skills.
• Comfortable with shifts including night shift as 24*7 support.
• Candidates with BE/B Tech/BCA/MCA/Bsc- Should be in IT.
• Comfortable with shifts including night shift as 24*7 support.
• Support role in retail. (Only development support)
• All mandatory holidays will be working as its retail, however, respective comp off will be given.
• Not a frequent job hopper

Note : Mandate for HR to communicate and check the below to the candidate while shortlisting the resume.

• Development profile should not be shortlisted.

Roles & Responsibilities

• Providing L2 Support with the solving of issues.
• Providing resolution of issues.
• Monitoring of scheduled jobs and reports incase of issues.
• Giving expert support and information to the queries raised by the end user.

Industry

• IT Services and IT Consulting

Employment Type

Full-t