Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Affixious Team. If you also belong to the team, you can get access from here

Affixious

Compare button icon Compare button icon Compare
filter salaries All Filters

7 Affixious Jobs

Telecaller For MyHolidays Branch in Noida

2-5 years

₹ 2.5 - 5.5L/yr

Noida, Delhi/Ncr, Ghaziabad, up

2 vacancies

Telecaller For MyHolidays Branch in Noida

Affixious

posted 21d ago

Job Description

Job Overview:

The Call Audit & Analyst is responsible for monitoring, evaluating, and analyzing customer interactions to ensure high-quality service standards, compliance with policies, and enhanced customer experience. This role involves reviewing recorded calls, providing feedback to the sales team, identifying areas for improvement, and generating reports on key performance metrics.


Key Requirements:


Education & Experience:

  • Bachelors degree in business, Hospitality, Tourism, or a related field.
  • 2-4 years of experience in call auditing, quality analysis, or a related role in the travel or holiday industry.
  • Prior experience in sales audits, customer service evaluation, or quality monitoring is preferred.

Skills & Competencies:

  • Strong analytical and observational skills to assess call quality effectively.
  • Excellent communication and interpersonal skills for providing feedback and training support.
  • Proficiency in using CRM systems, call monitoring tools, and data analysis software.
  • Detail-oriented with the ability to identify service improvement opportunities.
  • Strong reporting and presentation skills.

Additional Requirements:

  • Ability to work in a fast-paced, target-driven environment.
  • Strong problem-solving skills and a proactive approach to identifying gaps.
  • Willingness to collaborate with different teams to enhance overall service quality.

Contact : Deepanshi Jain (HR) - 9717632996



Perks and Benefits:

PF/Insurance


Employment Type: Full Time, Permanent

Read full job description

Prepare for Telecaller roles with real interview advice

What people at Affixious are saying

What Affixious employees are saying about work life

based on 46 employees
63%
45%
74%
82%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

Affixious Benefits

Cafeteria
Job Training
Work From Home
Team Outings
Soft Skill Training
International Relocation +6 more
View more benefits

Compare Affixious with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Cognizant

3.7
Compare

Accenture

3.8
Compare

Capgemini

3.7
Compare

IBM

4.0
Compare

LTIMindtree

3.8
Compare

NexTurn

4.1
Compare

Kanerika Software

4.5
Compare

Smarter BIZ Technologies

3.2
Compare

Nxtra Data

4.1
Compare

SentientGeeks

4.4
Compare

Zidio Development

3.3
Compare

Elixr Labs Technologies

4.7
Compare

AppLogiQ

4.5
Compare

Relinns Technologies

4.6
Compare

Zimyo

3.8
Compare

Similar Jobs for you

Content Writer at Affixious Consulting Pvt Ltd.

Noida, Delhi/Ncr + 1

2-7 Yrs

₹ 3-6 LPA

Content Writer at Affixious Consulting Pvt Ltd.

Noida, Delhi/Ncr + 1

2-7 Yrs

₹ 2-6 LPA

Telecaller at ADA TECH SOLUTIONS PRIVATE LIMITED

Pune

0-2 Yrs

₹ 1-3 LPA

Telecaller at Shish Technology

Puri, Patna

2-6 Yrs

₹ 2-5 LPA

Telecaller at sandhya enterprises

Hyderabad / Secunderabad

1-6 Yrs

₹ 4-9 LPA

SEO Specialist at Affixious Consulting Pvt Ltd.

Noida

2-7 Yrs

₹ 3-5 LPA

Telecaller at ADA TECH SOLUTIONS PRIVATE LIMITED

Pune

0-2 Yrs

₹ 2-3 LPA

Telecaller at ADA TECH SOLUTIONS PRIVATE LIMITED

Pune

0-3 Yrs

₹ 1.25-3 LPA

Telecaller at Votiko

Surat

2-5 Yrs

₹ 4-7 LPA

Telecaller at Amity University

Kolkata, Mumbai + 5

0-4 Yrs

₹ 2-6 LPA

Telecaller For MyHolidays Branch in Noida

2-5 Yrs

₹ 2.5 - 5.5L/yr

Noida, Delhi/Ncr, Ghaziabad, up

21d ago·via naukri.com

Content Writer For MyHolidays Branch in Noida

2-7 Yrs

₹ 2 - 6L/yr

Noida, Delhi/Ncr, Ghaziabad, up

4d ago·via naukri.com

Executive- Hotel Contracting

0-4 Yrs

₹ 2.25 - 5L/yr

Noida

8d ago·via naukri.com

SEO Specialist For MyHolidays branch in Noida

2-7 Yrs

₹ 3 - 5L/yr

Noida

18d ago·via naukri.com

Content Writer For MyHolidays Branch in Noida

2-7 Yrs

₹ 3 - 6L/yr

Noida, Delhi/Ncr, Ghaziabad, up

24d ago·via naukri.com

C# Developer- Hotel Integration Team Lead For MyHolidays, Noida

8-13 Yrs

₹ 16 - 20L/yr

Noida

27d ago·via naukri.com

Recently Viewed

DESIGNATION

SALARIES

Kml Mouldings

SALARIES

Kml Mouldings

INTERVIEWS

Surin Automotive

No Interviews

LIST OF COMPANIES

Kml Mouldings

Overview

INTERVIEWS

Apisero

No Interviews

SALARIES

Affixious

INTERVIEWS

TIBCO Software

No Interviews

INTERVIEWS

Upland Software

No Interviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent