Front Office Administrator

Job Description Front Office Administrator

We are looking for a pleasant Front Desk Executive ( Only Female ) to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make

The Front Desk Executive will be reporting to the HR Department

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities:- 

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc and distribute them to the correct source
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails to necessary department.
• Monitor office supplies and place orders when necessary coordinating with Admin team
• Keep updated records and files
• Monitor office expenses and costs 
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and skills

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Any Degree or relevant experienced

Interested candidates please share your resume to
jobs@aetramgroup.com