Assess customer needs and suggest products, services and/or solutions and ensure a smooth sales process.
Executes and expands assigned customer account plan(s) which is developed in conjunction with management.
Executes on billing margin initiatives through value added services, marketing programs, and supplier engagement.
Prospects potential customers, including cold calling and developing leads through referral channels.
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Utilizes sales management tools for sales planning, supplier planning and documenting opportunities.
Develops and grows product knowledge through WESCO and supplier training.
Develops strong relationships with suppliers, including performing regular joint sales calls.
Provides quotations directly or in conjunction with sales support team.
Qualifications:
High School Degree or Equivalent required; Bachelor s Degree is preferred