Trainee - ORM

The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications. Checking for inappropriate content and modifying and/or deleting messages that are in breach of the moderation guidelines.

Job Description:

Key responsibilities:
Reviews client moderation manuals whilst moderating
Escalates issues to the Community Manager
Actively keeps records of all deleted messages and banned users on requested sites and ensures filing in a database is maintained
Reviews each and every message in line with the guidelines stated in each client moderation manual
Works closely with the Community Manager(s) on aspects such as rota changes, content issues and legal concern