Add office photos
All Filters
12 Adyen Jobs
Team Lead Technical Support
Adyen
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Set up with the help of our recruitment business partners and your global peers a team of talented Technical Support Engineers who can contribute to Adyen and our merchants growth, and are a strong fit to our Adyen formula
- Lead the team that is a key source of knowledge on the Adyen platform and APIs, the underlying technology stack, and industry-standard integration methods and best practices
- Coach and mentor members of the team to excel at resolving technical challenges for Adyens merchants and grow their careers
- Define and clearly communicate objectives and goals for the Support team
- Track team progress and success using KPIs and data sets
- Feed this back to the team to drive performance and efficiency
- Deal with merchant and senior management escalations across a variety of issues
- Be an integral part of the global support strategy
- Define how to best structure the Bengaluru Technical Support team with shift planning and weekend coverage
- Develop a culture where training and development are part of the team, identify actions and work with trainers to ensure the skills and knowledge are cultivated effectively
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Support Team Leader roles with real interview advice
People are getting interviews at Adyen through
People are getting interviews through
(based on 4 Adyen interviews)
Job Portal
Company Website
50%
25%
25% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Adyen are saying
What Adyen employees are saying about work life
based on 2 employees
Flexible timing
Monday to Friday
International travel
Adyen Benefits
View more benefits
Compare Adyen with
PayPal
Compare
Stripe
Compare
Square
Compare
Razorpay
Compare
Paytm
Compare
Mobikwik
Compare
BharatPe
Compare
PhonePe
Compare
Payed
Compare
CCAvenue
Compare
Amazon
Compare
Flipkart
Compare
Amazon Development Centre India
Compare
Udaan
Compare
Indiamart Intermesh
Compare
JustDial
Compare
BigBasket
Compare
Swiggy
Compare
CARS24
Compare
PolicyBazaar
Compare
Similar Jobs for you
Share an Interview