Supply Chain Management (O9)

Exp-min-15+ Yrs exp

Grade-P4

Job Description-

Lead full cycle o9 implementations, including requirement identification, scope definition, solution architecture, model development, process documentation, and product owner training. Collaborate with clients, business analysts, and project managers to understand requirements and design tailored solutions using the o9 platform.

Demonstrate thorough knowledge of industry best practices, business process, o9's solutions, technical architecture and value proposition.

- Lead the complete lifecycle of a project from design to delivery of o9's solutions to customers across industries and geographies.

- Understanding of our customer's requirements by leading workshops with functional and business owners of the processes and documenting it.

- Effectively map the business requirements into o9's platform and come up with a clear, phased achievable blueprint.

- Work with a team of experts to configure, solution as per the design to solve deep operations/supply chain problems and institute a rigorous performance monitoring process.

- Work with the customer to resolve issues and coordinate defect tracking, analysis and resolution process

- Plan, develop and deliver Super User and End User training, for a global user base.

- Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams

- Support customer demonstrations

- Be a mentor and guide to junior member