Sr. Infrastructure Engineer (Storage and VMware Expert)

Required Qualifications

• Education: Bachelor's degree in computer science, Information Technology, or related field. Relevant certifications (e.g., VMware VCP, EMC Proven Professional) are a plus.
• Experience:
• 10+ years of hands-on experience with enterprise-level storage solutions (SAN, NAS, DAS) and VMware environments.
• Strong experience in VMware vSphere, ESXi, vCenter, and vSAN.
• Expertise in storage devices and technologies such as Dell EMC, Qumulo Hyperconverged and others.
• Experience in backup and disaster recovery solutions (e.g., Veeam, Veritas, CommVault, etc.).
• Familiarity with automation tools such as PowerShell or other scripting languages is desirable.

Key Responsibilities:

• Storage Management:
• Design, configure, and maintain enterprise storage solutions (SAN, NAS, and DAS).
• Implement and manage storage policies, including data replication, backup, and disaster recovery.
• Monitor storage health, capacity planning, and performance tuning to ensure high availability and scalability.
• Manage and troubleshoot storage-related issues and incidents at L3 level, ensuring minimal downtime and swift resolution.
• Configure and manage storage area networks (SAN), storage devices (e.g., Dell EMC, NetApp, Qumulo Hyperconverged), and backup systems.
• VMware Environment:
• Deploy and maintain VMware vCenter Server, vSphere clusters, virtual machines (VMs), and templates.
• Monitor, manage, and troubleshoot VMware performance issues.
• Design and implement VMware high availability (HA) and disaster recovery (DR) solutions.
• Participate in capacity planning and optimization for VMware environments.
• Incident Management & Support:
• Provide L3 support for complex storage and VMware-related incidents, acting as an escalation point.
• Troubleshoot and resolve complex storage and virtualization issues, ensuring timely resolution within agreed SLAs.
• Work closely with cross-functional teams to identify root causes and implement permanent fixes.
• Documentation & Reporting:
• Maintain comprehensive documentation for storage and VMware environments, including configurations, troubleshooting steps, and best practices.
• Generate regular reports on system performance, capacity, and health to inform leadership and drive improvements.
• Project Management & Implementation:
• Lead or participate in the design and implementation of storage and VMware-related projects.
• Collaborate with other teams to integrate new technologies and solutions into the existing infrastructure.
• Continuous Improvement:
• Stay up to date with industry trends, emerging technologies, and best practices in storage and virtualization.
• Recommend and implement improvements to existing systems to enhance performance, security, and reliability.

Required Skills:

• Strong troubleshooting skills with the ability to resolve complex issues across storage and VMware systems.
• In-depth knowledge of storage protocols such as iSCSI, NFS, FC, and SMB.
• Strong understanding of virtualization technologies, including VMware tools, vSphere, vSAN, and vMotion.
• Excellent communication and collaboration skills, with the ability to work across teams and levels.
• Ability to manage multiple priorities and work under pressure.

Preferred Qualifications:

• VMware VCP (VMware Certified Professional) certification.
• EMC, NetApp, or similar storage certifications.
• Experience with cloud storage platforms and hybrid environments.