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31 Adroit Synergies Jobs

Senior Manager Operations

10-15 years

₹ 0.8 - 1L/yr

Noida

1 vacancy

Senior Manager Operations

Adroit Synergies

posted 17hr ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities

  • Must have great understanding about BPO Matrix.
  • Skills for planning, assigning and directing work.
  • Meet or exceed KRA's of all team members - New training and ongoing training of team members .
  • Responsible for revenue generation of assigned process and span
  • Responsible for achieving desired client KPI's throughout and align team to deliver the desired results.
  • Responsible for direct client communication in terms of any deliverables asked and demanded by the client - Hold team meetings on a regular basis with the direct reports.
  • Document and communicate system and business process gaps.
  • Ensure process operates efficiently according to client and company measures.
  • Be directly responsible towards fostering the development of your team by motivating .
  • Strong Client Handling Skills.



Preferred candidate profile

  • Minimum of 10 years of experience as an operation Manager from any Domestic Voice inbound process.
  • Strong Communication Skills.
  • Must have on paper experience as a Senior Manager - Operations.
  • Non-BPO experienced profiles will not be considered.
  • Good communication, Analytical, and leadership skills.

Note: Need immediate joiner only. Only work from office job.


WhatsApp CV to Anuruddh - 8448727598 along with current CTC & Notice Period




Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Adroit Synergies through

(based on 23 Adroit Synergies interviews)
Job Portal
Walkin
Referral
Campus Placement
52%
26%
9%
4%
9% candidates got the interview through other sources.
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What people at Adroit Synergies are saying

Senior Operations Manager salary at Adroit Synergies

reported by 1 employee with 15 years exp.
₹8.6 L/yr - ₹11 L/yr
43% less than the average Senior Operations Manager Salary in India
View more details

What Adroit Synergies employees are saying about work life

based on 231 employees
62%
58%
85%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Adroit Synergies Benefits

Job Training
Soft Skill Training
Cafeteria
Work From Home
Health Insurance
Team Outings +6 more
View more benefits

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