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HARMAN

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3.8

based on 2.6k Reviews

2 HARMAN Administrator Jobs

Email Administration - O365- 11B

Harman Connected Services Corporation India Pvt.

3.8

based on 2.6k Reviews

8-12 years

Bangalore / Bengaluru

1 vacancy

Email Administration - O365- 11B

HARMAN

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Science Computer Networking Information Technology Microsoft Power BI Active Directory XML

+ 3 more

Job Description

Sr Cloud Engineer - O365- Remote support (11B)

Provide Email administration using Exchange online (O365) for users in North America. The support window will be 8:am EST to 8 pm EST, working in shifts, available for on call support for critical issues.

Roles Responsibilities (Including, but not limited to)

Candidate should have good experience in Office365 Administration and supporting end users for any email issues.
Candidate should have experience in migration (good in hybrid migration) or deployment of Office 365.
Knowledge of Azure Active Directory and Setting up SSO, Azure AD Premium experience required.
Migration experience would be an added advantage.
Experience with and understanding of mail transport fundamentals (POP/IMAP/SMPT), as well as networking fundamentals.
Individuals have experience working with Exchange Server 2010, 2013, and 2016, can troubleshoot Hybrid Connectivity issues, and can provide Exchange Server support.
Individual has implemented and supported Office 365 including Exchange Online, SharePoint Online, and Teams
Experience in MS Defender for O365 or similar products
Individual has experience troubleshooting and working with Teams / Skype for Business Server hybrid connectivity to Office 365. Nice to have: Individual has worked with Azure Rights Management Services (Azure RMS) including creating RMS policies, updating RMS policies, and troubleshooting RMS policies.
Individual has experience using the Office Deployment Toolkit (ODT), modifying the ODT XML files, and troubleshooting Office installation issues. Individual has deployed and / or configured Microsoft Intune including creating policies, resolving conditional access issues, and managing connected devices.
Includes, but not limited to knowledge of DNS, Message Trace Tools, MX and SPF Records, Block Lists, SPAM, Email Filtering and Virus Protection.
Auto discover / Outlook connectivity / OWA / ActiveSync / Mailbox Store / MRM / Public folders / EWS / Free-Busy / Mail routing / SMTP relay / Recipient configuration / e-discovery/Discovery search Preferred.
Good to have Certification on Office 365 & or Azure

Must Have

O365 email administration implementation and support
MS Defender for Cloud
Teams administration
Understanding of Microsoft Azure, , Azure Active Directory
Working knowledge on O365, End User & Security tools, switches, routers, MS Teams, video conferencing solutions
Intermediate PowerShell scripting
Experience in automating tasks handled by L1 support team
Ability to learn new product updates and technologies.
Ability to communicate appropriately with client technical and executive staff

Requirements & Behavioral Attributes

8 to 12 years of proven experience as a Email administrator,
Ability to solve complex email issues
Bachelor s degree in Computer Science or Information Technology with excellent problem-solving and multitasking skills
Microsoft administration certification would be an added advantage
Ability work after hours, perform remote troubleshooting and provide clear instructions as well
Excellent interpersonal skills. Good written and verbal (English) communication skills