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15 AGS Transact Technologies Jobs
Customer Support Engineer
0-2 years
₹ 2 - 3L/yr
Sambalpur, Balangir
10 vacancies
Customer Support Engineer
AGS Transact Technologies
posted 23d ago
Job Role Insights
Flexible timing
Job Description
Roles and Responsibilities
- Provide technical support to customers through phone calls, emails, or chats for issues related to electronic products.
- Troubleshoot and resolve customer complaints in a timely manner while maintaining high levels of service quality.
- Collaborate with internal teams to identify root causes of defects and implement corrective actions.
- Ensure accurate documentation of all interactions with customers using CRM software.
- Meet performance targets set by management regarding call handling time, resolution rates, and first-call resolution.
Desired Candidate Profile
Employment Type: Full Time, Permanent
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(based on 20 AGS Transact Technologies interviews) What people at AGS Transact Technologies are saying
Rating based on 48 Engineer- Customer Support
reviews
Anonymous · Customer Success
in Navi Mumbai
No one
Hsjehe he is in my area of the day of the day of the day of the day of my life ❤️ my area machine working on call with Sachin and the dispenser of your family 🙂🙂 I 777
Read 48 reviewsEngineer- Customer Support salary at AGS Transact Technologies
What AGS Transact Technologies employees are saying about work life
AGS Transact Technologies Benefits
Job Training 
Health Insurance 
Work From Home 
Soft Skill Training 
Free Transport 
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