Scrum Master - Specialist

Nasdaq Technology is looking for a passionate Scrum Master with a focus on Salesforce, RevOps, and Business Analysis experience, to join the Bangalore technology center in India. If Innovation and effectiveness drive, you forward this is the place for you!

We re looking for an experienced Scrum Master with a deep technical understanding of Salesforce, strong business analysis skills, and a background in RevOps to support multiple Salesforce development teams on complex, large-scale projects. This role bridges technical and business requirements, driving Agile best practices and ensuring alignment with enterprise goals. Ideal candidates will have hands-on experience with Salesforce administration, CPQ, CLM, and Conga, a strong understanding of Salesforce Flow architecture, Apex, and the Lightning Web Component (LWC) framework, as well as the ability to lead Salesforce integration projects.

We are looking for candidates who share those values along with a genuine desire and drive to deliver top technology solutions to todays markets.

With this position we offer :

Join the Global Sales & Service Technologies team, part of our Enterprise Applications & Insights Team at Nasdaq. In a time of rapid tech advancements, were focusing on innovation, agility, and data-driven methods. We embrace AI, data insights, and agile workflows to scale our efforts, optimize resources, and enhance team collaboration. By aligning with these principles, we aim to serve our clients and stakeholders through a unified "One Nasdaq" approach, fostering partnerships across functions and unlocking growth opportunities for our business and our people.

Your role and responsibilities:

• Salesforce & Technical Expertise: Provide Salesforce-specific guidance, including administration, customization, and architecture, with a strong emphasis on CPQ, CLM, Conga, Salesforce Flow, Apex, and the LWC framework. You should have a deep understanding of Salesforce Flow architecture, Apex development, and LWC to design scalable solutions, ideally with experience leading Salesforce integration projects and hands-on CPQ/CLM implementations.
• Agile Leadership: Serve as the Scrum Master for one or more Salesforce development teams, guiding them in Agile practices, removing impediments, and aligning team goals with Sprint and Program Increment (PI) objectives.
• Business Analysis & RevOps Alignment: Leverage strong business analysis skills to work with RevOps teams, understanding and mapping key business processes and translating them into technical requirements. Engage closely with stakeholders to ensure project deliverables meet RevOps and business objectives.
• Stakeholder and Product Owner Management: Partner with business stakeholders and RevOps leaders to capture and prioritize requirements, ensuring that features and timelines align with business strategy. Facilitate onboarding and training for new Product Owners, integrating them into Agile processes effectively.
• Capacity Planning & Backlog Management: Conduct capacity planning and organize work into prioritized backlogs. Lead backlog refinement sessions to align project goals, capacity, and timelines with stakeholder needs.
• Project Facilitation: Oversee daily stand-ups, sprint planning, sprint reviews, and retrospectives to keep projects on track, while continuously improving team efficiency.
• Acceptance Criteria & Documentation: Collaborate with Product Owners and stakeholders to write clear, actionable acceptance criteria, ensuring business requirements are accurately documented and met in development cycles.

We expect you to have :

• Minimum 6+ years as a Scrum Master or Agile Project Manager with strong business analysis experience in an enterprise setting.
• Proven experience in Salesforce administration, with expertise in CPQ, CLM, Conga, and a deep understanding of Salesforce Flow architecture, Apex, and the LWC framework, including leading Salesforce integration projects.
• Solid background in RevOps or business analysis, with a strong understanding of business processes, data flows, and CRM requirements.
• Experience onboarding Product Owners and aligning them with Agile and project team practices.
• Proficient with Agile frameworks (Scrum, Kanban) and best practices.
• Expert in JIRA and JIRA Plan for project tracking and reporting.
• Familiarity with Salesforce and related CRM systems, with an ability to guide teams in using Salesforce features effectively.
• Exceptional communication and facilitation skills.
• Strong problem-solving skills and an analytical mindset for translating business needs into technical specifications.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Education Qualification: Bachelor s degree in Information Technology, or a related field.

It would be great if you:

• Salesforce Administrator Certification required, with CPQ Specialist or Advanced Administrator Certification preferred.

Does it sound like you? What happens now?

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

What will it be like working here?

Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being.

What do we offer you?

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder.
• Employee Stock Purchase Program Nasdaq stocks with a discount.
• Health Insurance Program.
• Flexible working schedule and hybrid way of work.
• Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays.
• Internal mentorship program - get a mentor or become one.
• Wide selection of online learning resources, e.g., Udemy.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.