Network Engineer L2/L3

Relevant Experience :

Must be expert in any 4 of the following areas in an Enterprise / Data Centre infrastructure environment. Should have strong hands-on experience in Configuration and Troubleshooting.

• Routing
• Cisco routers administration
• OSPF, BGP routing protocols
• MPLS, QOS, VPN
• Switching
• NW Security ( PAN, Cisco ASA, Fortinet etc)

Additionally, must be expert in troubleshooting leveraging the below items:

• Analysis using logs
• Analysis of Alerts
• Able to Perform Root Cause Analysis for the incidents
• Must have done firmware or OS upgrade and patching of related networking devices

Educational Qualification : Bachelors/Master s Degree in any stream (engineering background preferred) with excellent academic track record.

Job Description :

Deployment & Technical Support engineer have to have sound understanding of IT networking, router configuration, understanding of VPN, Linux, Red Hat, CentOS).

Basic knowledge of current cryptography and public key infrastructure being used in existing enterprise network besides awareness of 4G and 5G network.

Knowledge on Networking monitoring and diagnostic tools.

Knowledge on Scripting Shell, python, perl etc.

Problem determination and resolution within SLA s

High quality of all deliverables ( Clean and detailed design documents, RCAs, trackers etc)

Troubleshooting tasks with proper perspective

Acquire new skills & keep updated

Self-driven and taking up ownership of tasks

Team work and knowledge sharing

Resolve Day to day Operational issues, Incidents and Service requests and Project tasks

Respond and resolve escalated incidents, problems or outages and accurately report and document solutions

Lead and own, complex major technical issues resolution, in collaboration with various groups 24*7 on demand.

Exposer in customer operations involving solution delivery and technical support

Key Responsibilities:

Independently Install, configure, maintain and troubleshoot various networking devices ( Routers, Switches, Firewalls, UTMs, Load balancers, VPN, QoS)

Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.

Monitor performance and ensure system availability and reliability.

Monitor system resource utilization, trending, and capacity planning

Provide Level-2/3 support and troubleshooting to resolve issues.

Performing systems administration, maintenance, and engineering in multiple large enterprise server environments (Linux, Red Hat, CentOS)

Supervision of Installation network which includes power system, IT Infrastructure and Access Point.

Configuration and performing functional testing of various elements used in IT networking.

Creation of test plan and execution of all the test cases at client location.

Compilation of test results and generation of reports

Client sign-off on acceptance report

Providing feedback to planning team to improve the network plan.

Delivery of hands-on training to user
Problem determination and resolution within SLA s for Major Incidents Able to troubleshoot complex Network issues independently