Tellecaller Executive

Role & responsibilities

• Catering to the Inbound/Outbound/Renewal for client
• Solving the queries of clients who reaches out on the Toll-Free Number
• Assisting on Quotes, Inspections and arranging for payment links and sharing issued policies
• Processing all customer purchases accordingly.
• Calling existing and potential customers to persuade them to purchase company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services .

Preferred candidate profile

• Customer-focused attitude.
• Empathy and patience in dealing with customer concerns.
• A positive and proactive approach to problem-solving.
• Ability to handle high-stress situations calmly and professionally.

Perks and benefits

• Amazing work culture
• Day shift
• Unlimited Refreshments (Snacks, Lassi, Beverages & Fruits etc.)
• Team outings
• Good opportunity for career progression
• Medical Insurance