Network Administrator

Position: Senior Executive System Administrator
Base Location: Bangalore
Reporting To: Executive Officer
KEY TASKS & RESPONSIBILITIES:
➢ Assisting Manger for team management
➢ Assisting the manager in organizing, planning, purchase and implementation strategy
➢ Assign tasks to junior staff daily- monitor ticketing tool and assign tasks to the junior staff and
ensure the smooth closure of the respective technical ticket
➢ Escalate any campus and Head Office IT issues to the manager
➢ Make sure of 100% uptime of Linux CRM Server, monitor health checks regularly, take daily
backup of Database, and install client Xlite and other contact centre softwares in client’s
desktops. Coordinate with the vendor for high level support (working experience in linux OS
required )
➢ Troubleshoot any issues related to Biometric device, take daily backup of BMD database,
coordinate with HR and vendor for smooth running of the BMD devices at HO and campuses
➢ Hardware knowledge includes assembling the Desktops and troubleshooting. Work involves
installation of Windows Server 2008 , AD , Users, Groups, DNS, DHCP and other services
➢ Installation of Servers, Desktops & Laptops with Operating System, Antivirus, Recommended
Security Patches and Software as per Requirement.
➢ Troubleshoot various types of Hardware Problem, Printer Problem, Application issues and Email
Configuration.
➢ Installation, maintenance and troubleshooting of various Microsoft products such as Windows 7,
Windows 8, MS Office all versions.
➢ Handling requests over phone and helping users remotely.
➢ Upgrading Hardware and Software like RAM, IE service pack, OS service pack, MS office Service
pack etc.
➢ Installation, Maintenance of the network.
➢ Track and submit Telecom, PRI, data cards and vendor bills to F&A department and make sure
all the bills are paid in time.
➢ Follow-up with vendors for the repair and maintenance of the IT assets
Qualification & Experience:
➢ Diploma / Degree
➢ Preference will be given to MCSE / MCITP certified
➢ 2 Year of Hands on Experience as team lead.
Others:
➢ Two wheeler with licence is mandatory.




➢ Travel inside Bangalore frequently and outside occasionally.
➢ Need to lead the team without or with less assistance.
➢ Kannada & English communication skills mandatory.
➢ O365 administration knowledge is an added advantage.
ABOUT US ( www.deekshalearning.com )
Deeksha is a pioneer in innovative and effective learning systems for schools and colleges with a vision
to be the most respected global education services company.
We provide coaching for competitive exams along with the regular board exams in a seamless fashion.
All this, in an environment that nurtured original thinking and created young, confident individuals with
a sense of responsibility towards society. Besides the strong academic backbone, we at Deeksha, take
total ownership for the students
Currently reaching out to over 10,000 students every year through over 30 campuses across Karnataka, Maharashtra, Tamil Nadu and Telangana, Deeksha is a now a respected name in the 11th & 12th segment.
It comes as no surprise that Deeksha has created over 43,000 success stories since it started its foray in
education!