Account Manager - B2B Sales - Automobile (2-6 yrs)

Tamil language mandatory.

Role & responsibilities :

KEY EXPECTED ACHIEVEMENTS :

- Managing the portfolio of Dealers and End-Users to achieve sales & service revenue targets with on-time payment collection (Including upselling and cross selling).

- Generating additional business (through new products, service & tread belts) using existing and potential customer networks.

- Developing positive relationships, handling customer's needs and being a consultant to ensure sustainable and long-term business.

- Focus on Big Fleets with a Service approach to entice the customer with reduced operating cost and provide one stop solution.

- Align sales and service goals with the overall opportunities mapped for the territory.

- Enhance the opportunities insights Creating segment and portfolio wise targets and defining growth buckets.

- Focus on opportunity mgmt stages (Open, Proposal, Negotiation and Closed Won/Lost) and improve the win rates (Closed won).

- Thorough knowledge of company's Products and recommending right product to the right customer with proper segmentation.

- Customer service to be focused on priority, which creates a strong brand reliability, and this can be measured through NPS.

- Having complete understanding of Competition footprints and industry awareness Identifies related industries that may have an impact on own industry.

- Reaches amicable solutions in straightforward, formal negotiations with internal or external stakeholders.

- Selects an approach to negotiation based on an understanding of each party's interests and priorities.

- Develops and executes channel and customer promotions/programs that leverage consumer insights to drive increased consumer preference and customer activity.

- Works with sales strategy and planning partners to ensure forecast accuracy, maximization of opportunities and development of plans to deliver against organizations objectives.

- Identifies business opportunities based on knowledge of clients, markets, products and services.