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Application Tech Support Practitioner

5-10 years

Indore

Application Tech Support Practitioner

Accenture

posted 16d ago

Job Description



Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Network Security Operations

Good to have skills :NA
Minimum

5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication with clients.- Implement and maintain network security operations.- Troubleshoot and resolve technical issues efficiently. Professional & Technical Skills:- Must To Have Skills:Proficiency in Network Security Operations.- Strong understanding of network security protocols.- Experience with firewall configuration and management.- Knowledge of intrusion detection and prevention systems.- Hands-on experience with network monitoring tools. Additional Information:- The candidate should have a minimum of 5 years of experience in Network Security Operations.- This position is based at our Jaipur office.- A 15 years full-time education is required.

 Qualifications 

15 years full time education

Employment Type: Full Time, Permanent

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