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Accenture

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3.8

based on 57.1k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

16300 Accenture Jobs

Trust & Safety New Associate

Accenture Solutions Pvt Ltd

3.8

based on 57.1k Reviews

0-1 years

Navi Mumbai

Trust & Safety New Associate

Accenture

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Content Writing Digital Marketing Video Editing Content Moderation Proof Reading Social Media Marketing

+ 9 more

Job Description

Skill required: User-Generated Content Moderation - Content Moderation

Designation: Trust & Safety New Associate

Qualifications:Any Graduation

Years of Experience:0 - 1 Year

What would you do?
As an Agent, you are responsible to

Review content- user profiles, videos, texts, images etc

Investigate and apply client policies

Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-

Strong coping, emotional resilience, and stress-management skills

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

Strong attention to detail

Comfort synthesizing and analyzing information from multiple streams

Strong critical thinking and decision-making skills

Basic internet research skills

Excellent comprehension, communication (verbal, written), and English skills, required to interpret content.

What are we looking for?
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.As an Agent, you are responsible to

Review content- user profiles, videos, texts, images etc

Investigate and apply client policies

Strong coping, emotional resilience, and stress-management skills

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

Strong attention to detail

Comfort synthesizing and analyzing information from multiple streams

Strong critical thinking and decision-making skills

Basic internet research skills

Excellent comprehension, communication (verbal, written), and English skills, required to interpret content.

Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels

Understand and remain updated on changing client policies and guideline

Stay up to date with any changes on policies/process

Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process

Participate in continuous training programs and workgroup discussions for optimal development in the role

Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Engage in the well being activities

Meet desired efficiency established by business

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

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What people at Accenture are saying

4.1

Rating based on 85 new Associate reviews

Anonymous · IT & Information Security in Hyderabad / Secunderabad

Likes

Leaning and growing

Salary - Excellent

+6 more

Dislikes

Nothing, All good.

Read 85 new Associate reviews

new Associate salary at Accenture

reported by 672 employees

₹1 L/yr - ₹4.8 L/yr

6% more than the average new Associate Salary in India

View more details

What Accenture employees are saying about work life

based on 57.1k employees

65%

85%

67%

75%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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