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Infra Tech Support Practitioner

5-10 years

Kolkata

Infra Tech Support Practitioner

Accenture

posted 23d ago

Job Role Insights

Flexible timing

Job Description






Project Role :
Infra Tech Support Practitioner




Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :JBOSS Administration



Good to have skills :
Websphere Application Server & Portal Administration, No Function Specialty
Minimum



5 year(s) of experience is required



Educational Qualification :
15 years full time educationBtech


Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development Middleware systems. The lead Middleware Administrator will be responsible for leading the middleware team, managing our company's middleware systems, ensuring their performance, availability, and security.
Roles & Responsibilities:
  • Managing and mentoring a team of middleware Administrators.
  • Designing and implementing middleware system in accordance to end user information needs and views.
  • Determine, enforce and document middleware policies, procedures and standards.
  • Installation, upgrading, configuration and maintenance of JBOSS/ Apache web server.
  • Security Patch, inventory management.
  • Troubleshoot and resolve technical issues
  • Interact with IS team and provide the solution as per need.
  • Conduct appropriate change, performance management.
  • Manage end to end security
  • Drive automations and DEVOPS implementation
  • Perform tests and evaluations regularly to ensure data security, privacy and integrity.
  • Responsible for team decisions
  • Interface with senior management to develop strategic plans for the middleware team.
  • Collaborate with other team members and stakeholders.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in JBOSS Administration.
  • Experience with WebSphere Application Server & Portal Administration.
  • Familiarity with the latest middleware technology and trends.
  • Good understanding of disaster recovery procedures.
  • Expert in Installation, upgrading, configuration and maintenance of JBOSS / Apache web server.
  • Expert in End to End SSL certificate configuration/Management.
  • Expert in J2EE architecture and distributed enterprise environment.
  • Expertise in WAS to JBOSS/Tomcat migration.
  • Expertise in JBOSS EAP and Domain mode.
  • Apache web server installation, configuration.
  • Good knowledge in Linux and Windows.
  • Good to have Shell Scripting knowledge.
  • Experience with their middleware software/web applications.
  • Strong knowledge of IT business processes and practices including ITIL methodology.
  • Good problem-solving skills.
  • Attention to detail.
  • Strong interpersonal and communication skills.
  • Ability to work in a team and meet deadlines.
    Additional Information:
  • The candidate should have a minimum of 6 to 8 years of experience in JBOSS Administration.
  • This position is based at our Kolkata office.
  • A BTech degree is required.
  • Certification of Middleware technology is a plus.


    Qualifications


    15 years full time educationBtech

  • Employment Type: Full Time, Permanent

    Read full job description

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