Senior Jewellery Consultant

Job Title: Jewellery Consultant / Senior Jewellery Consultant (Diamonds/Lab-Grown Diamonds)
Location: Gurgaon & Noida
Experience Required: 2+ years (in Diamonds / Lab-Grown Diamonds)
Employment Type: Full-time

Job Summary:

We are looking for a knowledgeable and customer-oriented Jewellery Consultant / Senior Jewellery Consultant specializing in diamonds and lab-grown diamonds to join our team in Gurgaon & Noida. The ideal candidate will have at least 2 years of experience in diamond sales and a strong understanding of diamond quality, certification, and customer engagement. This role offers an exciting opportunity to work with a premium collection of natural and lab-grown diamonds while delivering an exceptional shopping experience.

Key Responsibilities:

• Assist customers in selecting diamonds and lab-grown diamonds, offering expert guidance on cut, clarity, color, and carat weight.
• Educate customers on the differences between natural and lab-grown diamonds, ensuring transparency and trust.
• Provide personalized consultations and build long-term relationships with clients.
• Achieve and exceed sales targets by employing effective sales strategies.
• Stay updated on the latest trends, innovations, and certifications in the diamond industry.
• Handle customer inquiries and concerns with professionalism and expertise.
• Ensure proper store merchandising and display of diamond jewellery collections.
• Process transactions accurately using POS and billing systems.
• Support promotional events, marketing campaigns, and brand initiatives.

Requirements:

• 2+ years of experience in selling diamonds/lab-grown diamonds in retail or luxury jewellery.
• Strong understanding of diamond certification (GIA, IGI, etc.), 4Cs of diamonds, and industry trends.
• Excellent communication and interpersonal skills with a customer-first approach.
• Proven ability to drive sales and meet targets in a high-value jewellery environment.
• Familiarity with jewellery retail software, billing systems, and inventory management.
• Strong networking and relationship-building skills to maintain a loyal customer base.
• Flexibility to work on weekends and holidays, as per retail schedules.