Sales & Operations Executive

Profile: Sales & Operations Executive

Location: South Mumbai

Position Overview

As a Field Sales & Operations Executive, you will be at the heart of AapkaPainters mission to deliver exceptional customer experiences. This role blends business development and project management, requiring you to engage with clients, drive sales, and oversee seamless project execution. You'll play a critical role in ensuring that customers needs are met from the initial interaction to the final brushstroke.

Key Responsibilities

• Customer Engagement: Act as the primary point of contact for customers, understanding their needs, and offering tailored painting solutions.
• Sales Development: Attend leads, convert inquiries into business opportunities, and consistently meet or exceed sales targets.
• Site Management: Oversee painting projects to ensure timely delivery, quality standards, and customer satisfaction.
• End-to-End Ownership: Manage the complete customer journeyfrom initial consultation and quotation to execution and feedback collection.
• Collaboration: Coordinate with painters, contractors, and internal teams to address on-site challenges and ensure smooth project flow.
• Negotiation & Deal Closure: Confidently negotiate terms, finalize deals, and build long-term relationships with clients.
• Quality Assurance: Conduct regular site visits to monitor progress, resolve operational issues, and uphold Aapka Painters quality benchmarks.
• Reporting & Insights: Prepare and share reports on sales performance, project milestones, and customer satisfaction metrics.

Qualifications

• Bachelors degree in Engineering, Business Administration, Marketing, or a related field.
• 1-3 years of experience in sales, operations, or project management (painting/renovation industry preferred).
• Excellent communication, interpersonal, and negotiation skills.
• Self-motivated, results-driven, and capable of multitasking in a fast-paced environment.
• Strong problem-solving skills and a customer-centric mindset.
• Proficiency in MS Office and CRM tools.
• Valid drivers license and two-wheeler (mandatory).

Why Join AapkaPainter?

• Accelerated Career Growth: Gain exposure to both sales and operations, paving the way for leadership roles.
• Comprehensive Training: Receive hands-on training in sales strategies, customer relationship management, and project execution.
• Competitive Benefits: Attractive salary, performance-based incentives, health insurance, provident fund, and travel allowances.
• Dynamic Environment: Work with a passionate team that values innovation, collaboration, and excellence.
• Make an Impact: Be part of a company that’s transforming an industry and leaving a lasting impression on customers’ lives.

If you are excited to work in a role that blends customer engagement, sales, and project execution, and if you’re passionate about creating beautiful spaces, we’d love to hear from you!