Assistant Branch Manager

Job Title: Assistant Branch Manager- Operations

Division/Department: Branch Operations

Reports To: Branch Head

Work Location: PAN India
Desired Work Experience: 4- 6 Years
Weekly Off: Rotational

About Us
Aakash Educational Services Ltd. (“AESL”) is one of India's most trusted names in test preparation, renowned for providing students with a competitive edge through both classroom and digital learning experiences. We offer preparation for major entrance exams like the National Eligibility cum Entrance Test (NEET), Joint Entrance Examination (JEE - Main & Advanced), and school/board examinations, as well as Scholarship exams and Olympiads.
Our approach aims around each student’s unique learning needs, with highly qualified and passionate instructors dedicated for helping students to realize their dreams. Employees at AESL work on the philosophy of ‘Student First’ and put in great efforts to offer best in class educational services to our students & parents.
AESL is committed for expanding its reach and impact across India. Our goal is to provide accessible, high-quality education to students nationwide, including areas where establishing physical classrooms is challenging.
We are certified Great Place to Work, accolated consecutively last three times.
AESL (Aakash) Advantage
As a leader in competitive exam preparation, Aakash offers a work environment where passionate individuals can make a meaningful difference. Here’s what makes Aakash an outstanding workplace:
Nationwide Presence and Growth Opportunities: With over 300 branches across India, AESL offers employees the ample opportunities to grow with a leading educational brand.
Dynamic, Student-Centric Culture: Over 10,000+ employees work alongside expert faculty members who are devoted to mentoring and guiding students.
Cutting-Edge Technology: Aakash’s 100% digitized classrooms and hybrid learning models blend traditional and digital learning methods, positioning employees at the forefront of edtech.
Impactful Results: Aakash’s legacy is proven by results, with over 1,15,000 NEET and JEE qualifiers in a single year alone. Employees thrive in a collaborative environment and be part of a team that consistently empowers students to achieve top results, such as 8, AIR 1 ranks in NEET and over 50 students in the top JEE ranks.Essential Duties and Responsibilities:

• Responsible for ensuring customer satisfaction (students and parents) & retention
• Ensure proper communication & relationship with all the students and parents for entire course duration.
• Monitoring and ensure proper collection of revenue and reduce branch expenses.
• Ensure compliance with laws & regulations as applicable.
• Handling any kind of Parent enquiry & Student enquiry or complaints
• Should co-ordinate with all departments at branch/region/Corporate office.
• Ensures general cleanliness, appearance and safety of the office premises.

Skill Requirements:

• Ability to supervise staff and manage branch operations. Strong ability to plan and manage multiple projects.
• Ability to effectively manage conflict and competing priorities.
• Ability to work independently; problem-solve, analyze issues and create action plans.
• Decision making skills.
• Strong computer proficiency, including competency with MS Office.
• Enthusiastic, proactive, flexible and constructive approach.
• Ability to work and engage at all levels within the organization.

Educational Qualification: Graduate & Above
Industry: Telecom/BFSI/Any
Previous Role: Operations Manager/Compliance Manger
Employment Type: Permanent Job, Full Time.