Tele caller / Bill Follow-up

Role & responsibilities

- Banks are our clients, i.e. Company works for banks and take income/fee from the Banks.

- Candidate has to call our local staff to know status of each bills

- To call the banks and to take payments of our bills from them.

- Emailing to Banks for their pending bills (if they require) & follow up on it.

- Updating their feedback in our In-house software/CRM.

- To send the daily work/calling report to the seniors on day end.

- Discussion with Our different teams (Bihar team/ Mumbai team etc.) on weekly basis, about target date of recovering the bills via VC & telecalling.

- Giving Targets to Associates & achieving own Collection Targets assigned by Senior Management.

Preferred candidate profile

- MS-Office & Internet/Email knowledge

- Experience 7-8 years required in telecalling/ liaisoning work.

- Should be able to connect approx. 200 calls and minimum 3 hours call time in a day.

- Good Communication skill

- Comfortable in telephonic calls

- Typing speed must be above 20-30wpm.