Branch Manager - Collections (1-2 yrs)

Smart Coin Team Leading Collection

- Knowledge of Local Language and local area

- Have completed Graduation degree.

- Willing to do Field work along with Team Members

Job Description : Branch Manager Collections

- Planning and executing collection program on a month on month basis to achieve collection efficiency target.

- Monitor the collections team performance periodically

- Devising appropriate collection route maps for the collection staff

- Intercede with the team Leader on behalf of the team and supervise the team with regards to all the areas concern to achieve collection target efficiency

- Contacting customers on regular basis for avoiding flow of the case from soft collections to legal

- Maintaining and building long-term customer bond

- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to team leader

- Coach, facilitate, solve problem and participate in the work of team

- Report team leader periodically on team and individual work achievements, problem and progress in mastering task