91Springboard - Product Manager (7-15 yrs)

About the role:

The Product Manager will drive the development and enhancement of our hospitality centric workspace solutions across all product and customer categories:

- Co-working / Enterprise / Managed Office. Focus of the role would be customer experience, space utilization, technology integration, and revenue optimization to create frictionless and high-value workspace products, providing anticipatory level of service.

- The ideal candidate should have experience in real estate, coworking, hospitality, or commercial asset management, with a strong understanding of user needs and market trends.

Key Responsibilities:

Product Development & Strategy:

- Define and execute the product roadmap for flex workspaces and hospitality-driven commercial real estate offerings.

- Develop innovative workspace solutions that cater to enterprise clients, startups, and remote workforce needs.

- Integrate technology, smart office solutions, and hospitality-driven amenities to enhance user experience.

- Collaborate with real estate, operations, design, and marketing teams to create high-quality, scalable workspace products.

Customer Experience & Service Design:

- Conduct user research and gather insights to shape product features and service enhancements.

- Develop seamless customer experiences by optimizing layout design, workspace ergonomics, and hospitality services.

- Work with hospitality and operations teams to define premium service offerings, concierge experiences, and workspace personalization.

- Identify and implement smart solutions leveraging tech - customer experience & AI-driven analytics.

Market Research & Competitive Benchmarking:

- Stay updated on global and regional trends / market in flex workspaces & CRE. hospitality, and commercial real estate.

- Identify potential expansion opportunities and emerging customer needs.

Key Requirements:

Experience & Skills:

- 7+ years of experience in product management, workspace solutions, hospitality-driven commercial real estate with excellent communication skill

- Strong understanding of flexible workspace models, hospitality services, and digital transformation in commercial real estate.

- Proven ability to lead cross-functional teams and drive product innovation.

- Experience in customer experience design, space planning, and tech integration (IoT, AI, workspace analytics, booking platforms, etc