HR Office Manager (F&B/Retail Candidates Only)

The deliverables

HR Management and Workforce Effectiveness:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy, ensuring that the quantity and quality of the workforce meet the operational and business needs
• Ensure that recruitment, selection, training, engagement, and other employee activities are aligned with the overall agenda of the company and meet the specific needs of the business in India.
• Oversee employee performance management and appraisal systems
• Handle employee relations issues and conduct investigations when necessary.
• Guarantee payroll precision, punctuality, and adherence to both labor regulations and company policies, while also aligning with Compensation and Benefits (C&B) market standards to foster retention and promote workforce satisfaction.
• Maintain HR records and produce reports as required.

Office Management and Administrative Support:

• Oversee day-to-day office operations and ensure the efficient functioning of facilities, equipment, and supplies.
• Implement and maintain office policies and procedures to enhance organizational efficiency and productivity.
• Manage office budgets and expenses, including procurement and vendor management.
• Coordinate maintenance, repairs, and renovations for all branches and locations as necessary.
• Provide comprehensive administrative support to the Country Manager and leadership team, including scheduling meetings, arranging travel, and managing correspondence.
• Assist in the preparation of reports, presentations, and other documentation as needed.
• Maintain accurate records and files, both electronic and physical, ensuring confidentiality and data security where required

Communication and Coordination:

• Serve as a central point of contact for internal and external stakeholders, including internal partners (employees) , guests, vendors, and partners.
• Facilitate effective communication and connection between different departments and teams in the Office (Wow center) in Vietnam and 4Ps' India.

Other tasks:

• Handle ad-hoc tasks and projects as assigned by the Country Manager.
• Coordinate logistics for company events, meetings, and conferences, including venue booking, catering, and audiovisual arrangements.
• Proactively identify opportunities for process improvements and contribute to the overall success of the organization.

Who you are

• Empathy with our vision
• Culture fit (Ommotenashi, Authenticity, Kaizen, Compassion).
• Experience in working in front-line operation (retail or restaurant business).
• Proven work experience as an HR Manager, Office management, or similar role.
• Knowledge of HR functions such as recruitment, performance management, and employee relations.
• Familiarity with labor regulations and HR best practices.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal abilities, with a customer service-oriented approach.
• Proficiency in MS Office suite (Word, Excel, PowerPoint) and other relevant software applications.
• Attention to detail and problem-solving skills.
• Ability to work independently with minimal supervision and as part of a team.

The package

• Competitive salary & allowances
• Private healthcare insurance
• Internal discount (~50%) for brands of Pizza 4Ps, Ippudo, About Life Coffee, etc