Office 365 Administrator

Hello,

Greetings and Best wishes !!

Shift time: 2nd shift, between 1pm to 11pm
Work Location: Taramani Road, Chennai.
Work mode: WFO

Description: Office 365 administrator and Email Security Engineer
• 5 to 10 years or more of IT support experience is preferred
• 5 + years of advanced Office 365 and email security experience is preferred
Job Description
• Good Knowledge and understanding on Azure Environments, managing Exchange Online, Teams administration and other O365 services.
• Good Knowledge and understanding of Conference room Management, integrating products/services with room management to provide great end user experience.
• Deploy advanced Microsoft 365 Services and supporting integrations with other room and workspace reservation/management systems such as iOffice, MS Places etc.
• Coordination with cross functional teams on deploying the room management solutions and creating workflow to streamline the process in service now.
• Architect in Office/Microsoft 365 Service Environments
• Experience with PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE.
• Proficiency in Managing Cloud Security Services and providing Email security solutions.
• Experience and knowledge on one or more Endpoint Security Products like MS Defender, Proofpoint, Email Security (EOP), Abnormal Security, Anti-Virus/Anti Malware Technologies.
• Mail routing/ management, configuration of SMTP connectors.
• Familiar with ITSM processes, Incident Management, Change Management, Problem Management etc.
• Leading initiatives for researching and deploying new applications
• Working with End-Users and Vendors to support applications and environments
• Working with Client Stakeholders on strategy and vision
• Meeting regularly with Clients and attend Client meetings and engaging Executive Management

Qualifications
• Solid experience in support management roles is preferred
• Having a worked in a highly motivated, fast-paced, critical support role
• An excellent reputation for support to end-users and executing the projects.
• Excellent decision making and critical-thinking skills
• Excellent organizational and communication skills are required
• Ability to meet deadlines with Projects and Assignments
• Ability to learn and support new technologies and train others
• Must have the ability to multi-task
• Must have excellent oral and written communication skills
• Must have the ability to communicate effectively with others