Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by 2COMS Team. If you also belong to the team, you can get access from here

2COMS Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 438 Reviews

filter salaries All Filters

450 2COMS Jobs

Customer Support Voice opening in Mumbai For leading matrimony company

2coms

 · 

3.8

 based on 438 Reviews

1-6 years

Mumbai

Customer Support Voice opening in Mumbai For leading matrimony company

2COMS

posted 6hr ago

Job Role Insights

Fixed timing

Key skills for the job

Telecalling Customer Service Salesforce Customer Support Operations Client Relationship Management

+ 11 more

Job Description

SUMMARY
Job Title: Customer Success Associate - Salary upto 25 k to 35 in hand salary
Location : Saki Naka, Mumbai, Work from office.
Job Summary:
UG /Graduate in any field with minimum of 2yrs experience in customer support / Telesales/ Telemarketing role.
Should have excellent communication skills in English, 
Candidates should apply and be ok to work in rotational including night shift, Night allowance will be given - upto 3k 
Key Responsibilities:
1. Handle Outbound & Inbound call to resolve customer queries 
2. Ensuring all valid customer concerns are being dealt with immediately. 
3. creating customer profiles and understanding their partner preferences.
4.C ommunicating and Identifying customer needs and communicating client’s value proposition.
5.Set appointments or close deals with clients.
6.Call leads from a database list and conduct research on potential prospects.
7.Educate customers in all products, services and packages along with competitor's offerings.
8.Utilise CRM and data entry systems.
9.Manage the customer through lead generation, pipeline management, organisation, effective communication and strong listening skills.
Communicating and Identifying customer needs and communicating client’s value proposition.
-Set appointments or close deals with clients.
-Call leads from a database list and conduct research on potential prospects.
-Educate customers in all products, services and packages along with competitor's offerings.
- Handle client queries/complaints and requests
-Utilise CRM and data entry systems.
-Manage the customer through lead generation, pipeline management, organisation, effective communication and strong listening skills. (Edited)
Requirements
1. 1-5 years of customer/client handling experience.
2. Excellent communication and interpersonal skills.
3. Ability to understand customer needs
4. Proactive problem-solving skills.
5. Familiarity with CRM software.
6. Should be ok to work rotational shift
Desirable Qualifications:
UG /Graduate in any field
Skills:
1. Customer relationship building.
2. Communication and presentation.
3. Problem-solving and analysis.
4. Time management and organization.
5. Technical aptitude.
Benefits
1. Career growth opportunities.
2. Collaborative work environment.
3. Recognition and rewards.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 438 employees
55%
45%
65%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

Compare 2COMS with

Team Lease

3.9
Compare

Quess

3.9
Compare

Randstad

3.8
Compare

ManpowerGroup

3.9
Compare

Kelly Services

4.2
Compare

Adecco Group

3.7
Compare

Gi Group

3.9
Compare

Iksula

3.5
Compare

Allegis Group

3.7
Compare

Genpact

3.9
Compare

iEnergizer

4.6
Compare

AU Small Finance Bank

4.3
Compare

WNS

3.4
Compare

Conneqt Business Solutions

3.7
Compare

Ericsson

4.2
Compare

EXL Service

3.7
Compare

NTT Data Information Processing Services

4.0
Compare

Sutherland Global Services

3.6
Compare

Equitas Small Finance Bank

4.5
Compare

Delhivery

3.9
Compare

Similar Jobs for you

Customer Care Executive at 2coms

Mumbai

0-5 Yrs

₹ 2-3 LPA

Telecalling Executive at Ketto online venture pvt ltd

Mumbai

0-5 Yrs

₹ 2-3.5 LPA

Customer Support Executive at Excellent Corporate Services

Ambattur, Chennai

1-5 Yrs

₹ 1.25-3 LPA

Voice Process at Matrimony com

Kochi

0-4 Yrs

₹ 2-3.75 LPA

Tele Marketing Executive at Niht Infosolution

Kolkata

1-3 Yrs

₹ 1-2 LPA

Tele Sales Executive at Credicus Business Services

Pune

0-3 Yrs

₹ 1.25-3 LPA

Customer Support at Altruist

Pune

0-5 Yrs

₹ 1-2.75 LPA

Customer Support at Credicus

Pimpri-Chinchwad, Pune

0-5 Yrs

₹ 1-3 LPA

Tele Sales Executive at Innovilla Private Limited

Varanasi

0-3 Yrs

₹ 2-5 LPA

BPO job at CALL CENTER PROJECTS SERVICE INDIA

Mumbai

0-1 Yrs

₹ 2.5-3 LPA

Hiring For System Analyst Programmer To Work in Fiji

2-7 Yrs

Kolkata

1d ago·via naukri.com

Hiring For System Analyst Programmer To Work in Fiji

2-7 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

Hiring For Auto Forklift Mechanic To Work in Fiji

3-8 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

Hiring For Auto Forklift Mechanic To Work in Fiji

3-8 Yrs

Kolkata

1d ago·via naukri.com

Hiring For Welder To Work in Fiji

3-8 Yrs

Kolkata

1d ago·via naukri.com

Hiring For Welder To Work in Fiji

3-8 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

Hiring For Electrician To Work in Fiji

3-8 Yrs

Hyderabad / Secunderabad

1d ago·via naukri.com

Hiring For Electrician To Work in Fiji

3-8 Yrs

Kolkata

1d ago·via naukri.com

Hiring For Fitter To Work in Fiji

3-8 Yrs

Kolkata

1d ago·via naukri.com
More about working at 2COMS

Jobs from Similar Companies

2coms Jobs by Locations

2coms Jobs by Designations

write
Share an Interview