OTC - Mumbai(Airoli)

Opening for O2C in a top leading MNC Mumbai !!!

Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.

• Cash application and allocation in customer and vendor account
• Bank Reconciliation
• Raising payment request
• Processing JE in GL/SL/Control account

• Must 1-2 yrs of experience in OTC
• Develop a moderate level of proficiency in the following systems:
• MS Office suite.
• Knowledge of ERPs preferred
• Have fluency in reading, writing and speaking English.
• Can interact with customers in a professional, courteous manner
• Shows genuine empathy to customers experiencing connection difficulties
• Ability to handle difficult customer conversations and work under pressure
• Actively identifies customer cues and responds appropriately
• Able to communicate effectively across a group with diverse backgrounds.
• High energy, self-motivation with a high degree of accountability
• Strong analytical skills
• Observant to system issues /new situations / etc
• Time management
• Takes ownership of work allocated
• Works well under pressure to meet SLAs and deadlines
• High level written communication skills to interact with key stakeholders
• Candidate should be ready to work in UK shift
• Should possess positive attitude to support the business
• Should be flexible for additional working hours
• Advance excel knowledge is preferable

Salary -   CTC 25000 upto monthly + Other. (depends on last CTC and experience) 

Shift -    Rotational shift and night shift

Notice period: Immediate joiners.

Qualification -