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Field Collection Management - Fintech
2COMS
posted 4hr ago
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Fixed timing
Key skills for the job
Job Description
SUMMARY
Requirements
Looking for Field Collection executive for the leading fintech company
The Client is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI,
Insurance, Mutual Funds, and Gold. It is to deliver digital-first financial products that are simple,
accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise,
Job role :
Follow-up with customers for recovery of overdue amounts through field visits to customer’s address
Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal
guidelines, in accordance with the SOPs provided by the company
Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the
duty with utmost sincerity, dedication & integrity
Ensure genuine and timely feedback is filled on App for each case, and update any new customer
information on the App
Ensure that the weekly/monthly collection target is met
Update the status of repayments and raise any on-ground issues to the field collection manager in a
timely and cordial manner
Ability to learn
Being disciplined
Communicating well
Any 10th passed & above can apply
1 - 5 years of experience in collections ,sales or Field operations role.
Fluent and proficient in communication in the local language (English/Hindi/Bengali)
Take responsibility of effectiveness and timely completion of work
Understanding of the Loan process and documents as informed in training
Planning, organizing, and time management skills along with the ability to prioritise tasks/visits
One should have their own bike and driving license (Mandatory)
Benefits Huge Incentives,
Medicial Coverage
Bike petrol allowance
Employment Type: Full Time, Permanent
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Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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