Add office photos
Engaged Employer
i
This company page is being actively managed by
2COMS Team. If you also belong to the team, you
can get access from
here
2COMS
Compare
All Filters
569 2COMS Jobs
Automobile Technician(Tamil Nadu)
2COMS
posted 11hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
SUMMARY
Requirements
Benefits
We have an Excellent Opportunity for Male Candidates for Automobile Technician Role.
About Client:
Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens.
Role: Automobile Technician
Roles and Responsibilities: -
1. Customer Handling
- Receiving customer with smile and greet him with Politeness, courteousness and professionalism
- Verify the service requests made by customers & Capture VOC of the customer and update in the system
- Conversational skill for telephonic as well as face to face discussion
- Customer communications about repair updates
2. Diagnosis
- Analyse and Diagnose the Scooter to identify number and type of repairs applicable
- Update the diagnosis report in the WMS (Getafix)
- Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed
3. System Handling
- Track the Customer complaint in Zendesk and update the system on live basis
- Operate Workshop Management System (Getafix) and ensure 100 % adherence
- Update operational Status and ETA on timely basis in both CRM and WMS systems
- Check for scooter health in Telematics Command centre for deep diagnosis
4. Technical Repairs
- Service Champion should be fully equipped with knowledge on OLA Scooter
- Could able to repair/replace all the parts of the scooter
- Ensure he/she is updated on OLA technical curricular, news bulletin on EV
5. Process and Operational
- Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters.
- Invoicing and Payment Collections
- Ensure bays are free from any foreign materials and fit for serviceability
6. Parts Operation
- Auditing the inventory and ensure system and physical inventory is same
- Perform GRN and maintain Inventory at Experience Centre
- Ensuring Warranty part reverse logistics to the Mother workshop
7. Safety and Compliance
- Wear Uniform and Protective Gear while repairing scooter
- Use Protective Gear and proper handling of Tool Kits while repairing scooter
- Ensure fire fighting equipments are in place to ensure fire handling
- Only male candidate.
- Min qualification: 12th pass/diploma/ITI/graduation/post graduation.
- Min experience: min 6 months experience in an automobile industry in service sector.
Salary: 19000-23000 CTC per month including PF+ ESIC +Incentive
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Automobile Technician roles with real interview advice
People are getting interviews at 2COMS through
People are getting interviews through
(based on 23 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
39%
22%
9%
4%
26% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at 2COMS are saying
What 2COMS employees are saying about work life
based on 433 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
Compare 2COMS with
Team Lease
Compare
Quess
Compare
Randstad
Compare
ManpowerGroup
Compare
Kelly Services
Compare
Adecco Group
Compare
Gi Group
Compare
Iksula
Compare
Allegis Group
Compare
Genpact
Compare
iEnergizer
Compare
AU Small Finance Bank
Compare
WNS
Compare
Conneqt Business Solutions
Compare
Ericsson
Compare
EXL Service
Compare
NTT Data Information Processing Services
Compare
Sutherland Global Services
Compare
Equitas Small Finance Bank
Compare
Delhivery
Compare
Similar Jobs for you
Share an Interview