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3.8

based on 433 Reviews

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575 2COMS Jobs

Field Collection Management - Fintech

2coms

 · 

3.8

 based on 433 Reviews

1-6 years

Kolkata

Field Collection Management - Fintech

2COMS

posted 22hr ago

Job Role Insights

Fixed timing

Key skills for the job

Digital Marketing Finance Customer Service Customer Handling Back Office Salesforce

+ 15 more

Job Description

SUMMARY
Looking for Field Collection executive for the leading fintech company
The Client is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI,
Insurance, Mutual Funds, and Gold. It is to deliver digital-first financial products that are simple,
accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise,
Job role : 
Follow-up with customers for recovery of overdue amounts through field visits to customer’s address
Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal
guidelines, in accordance with the SOPs provided by the company
Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the
duty with utmost sincerity, dedication & integrity
Ensure genuine and timely feedback is filled on App for each case, and update any new customer
information on the App
Ensure that the weekly/monthly collection target is met
Update the status of repayments and raise any on-ground issues to the field collection manager in a
timely and cordial manner
Requirements
Ability to learn
Being disciplined
Communicating well
Any 10th passed & above can apply 
1 - 5 years of experience in collections ,sales or Field operations role.
Fluent and proficient in communication in the local language (English/Hindi/Bengali)
Take responsibility of effectiveness and timely completion of work
Understanding of the Loan process and documents as informed in training
Planning, organizing, and time management skills along with the ability to prioritise tasks/visits
One should have their own bike and driving license (Mandatory)
Benefits
Huge Incentives,
Medicial Coverage 
Bike petrol allowance

Employment Type: Full Time, Permanent

Read full job description

Prepare for Management roles with real interview advice

People are getting interviews at 2COMS through

(based on 23 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
39%
22%
9%
4%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 433 employees
55%
45%
66%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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