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3.8

based on 432 Reviews

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580 2COMS Jobs

Customer Support Associate - Exp -Kolkata

0-5 years

Kolkata

Customer Support Associate - Exp -Kolkata

2COMS

posted 5d ago

Job Role Insights

Fixed timing

Job Description

SUMMARY

Greetings,

We are hiring for Customer Support !!!
Our Client is a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

Job Title: Customer Support

Work from Office
Candidates should have minimum 6 months experience in International Voice Process.
Requirements

Candidate should have -

      1.Good Communication skills.

2.Take calls over chat which involves working in different time zones.

3.Take calls from Global clients and initiate the right responses to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills.

6.Knowledge of customer service principles and practices.

            7.Good technical knowledge.
Qualification: Under Graduate / Graduate / Post Graduate.
Experience: Minimum 6 months BPO experience up to 5 Years.
Shift: Rotational
Week Off: 2 days rotational week off
Benefits
Both Side CAB.
Chance to working with captive unit.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Associate roles with real interview advice

People are getting interviews at 2COMS through

(based on 23 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
39%
22%
9%
4%
26% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at 2COMS are saying

5.0
 Rating based on 1 Customer Support Associate review

Likes

Prefect for new joiners

Dislikes

No comments

Read 1 review

Customer Support Associate salary at 2COMS

reported by 1 employee with 4 years exp.
₹5 L/yr - ₹6.3 L/yr
97% more than the average Customer Support Associate Salary in India
View more details

What 2COMS employees are saying about work life

based on 432 employees
55%
45%
66%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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