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Engaged Employer

2COMS

Compare

3.8

based on 433 Reviews

577 2COMS Jobs

Team Lead - Insurance operations Noida (C)

2coms

3.8

based on 433 Reviews

5-10 years

New Delhi

Team Lead - Insurance operations Noida (C)

2COMS

posted 4d ago

Job Role Insights

Fixed timing

Key skills for the job

BPO Customer Service Voice Overs Reporting Legal Advisory Project Management

+ 13 more

Job Description

SUMMARY

Looking For Team lead Position in Insurance Operations domain For Global IT MNC

Greetings From 2COMS Group!

Location: Delhi / Noida

Experience: 1+ years

Job Expectations:

. Should be able to communicate in English as this job profile involves interaction with

customers from North American, Canadian & UK.

Analyze and process transactions accurately & on time.

Document all transactions completed in a day.

Make significant contribution towards collecting metrics on processes.

Maintain positive and cooperative working relationships with all.

Collaborate with the team to achieve common goals.

Communicate with internal and external customers to resolve issues, questions and

concerns swiftly.

Keep up - grading his/her skills as per the requirement and should be ready to shoulder

new/additional responsibilities assigned to them.

Skills Required:

Minimum qualification - Graduate in any discipline

8+ yrs of work experience in Voice. Preferable voice exp. In finance.

Excellent communication skills and strong command over English language.

Excellent Customer Service Skills.

Willing to work in a shift based work schedule.

Excellent Analytical ability, Logical approach towards problem solving

Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations roles with real interview advice

People are getting interviews at 2COMS through

(based on 23 2COMS interviews)

Job Portal

Referral

Walkin

Campus Placement

39%

22%

26% candidates got the interview through other sources.

High Confidence

What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 433 employees

55%

44%

66%

98%

Strict timing

Alternate Saturday off

No travel

Day Shift

View more insights

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