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Graduate freshers For international customer support
2COMS
posted 4d ago
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Job Description
SUMMARY
Hiring Graduate freshers for international customer support role in a leading MNC Bengaluru location, Salary 3.50 lpa.
Requirements
Benefits
0 to 11 months experience candidates can apply.
Process Executive - Voice
We're looking for detail-oriented and customer-focused individuals to work in our International Travel Process team. As a Process Executive, you'll assist customers with their international travel-related queries, provide travel information, and resolve issues.
1. Handle customer inquiries related to international travel via phone,
2. Provide travel information, including flight schedules, visa requirements, and travel restrictions.
3. Assist customers with booking flights, hotels, and rental cars.
4. Resolve customer complaints and issues related to international travel.
5. Meet and exceed customer satisfaction targets.
Skills Required:
Minimum qualification - Graduate in any discipline
0 - 11months of work experience in Voice. Preferable voice exp.
Excellent communication skills and strong command over English language.
Excellent Customer Service Skills.
Willing to work in a shift based work schedule.
Excellent Analytical ability, Logical approach towards problem solving
Both way transport available (Pick & drop)
Medical benefit
Employment Type: Full Time, Permanent
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Referral
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Campus Placement
39%
22%
9%
4%
26% candidates got the interview through other sources.
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What people at 2COMS are saying
What 2COMS employees are saying about work life
based on 433 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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