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10+ Excellence Laboratory Interview Questions and Answers

Updated 20 Oct 2024

Q1. We are a number 1 company with maximum clients sending people abroad?

Ans.

No, we are not the number 1 company with maximum clients sending people abroad.

  • We focus on providing personalized and high-quality immigration consulting services rather than quantity of clients.

  • Our success is measured by the satisfaction and successful outcomes of our clients, not by the number of clients.

  • We prioritize building strong relationships with our clients to ensure their needs are met effectively.

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Q2. We give maximum incentives and have very strict rules?

Ans.

We offer maximum incentives with strict rules to ensure compliance and motivation.

  • Strict rules help maintain order and ensure adherence to regulations

  • Incentives motivate individuals to perform at their best

  • Combining incentives with strict rules creates a balanced approach to immigration consulting

  • For example, offering bonuses for successful visa applications while enforcing strict ethical guidelines

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Q3. How you will manage multiple tasks

Ans.

I prioritize tasks based on urgency and importance and use time management techniques to ensure timely completion.

  • I create a to-do list and prioritize tasks based on deadlines and importance

  • I break down complex tasks into smaller, manageable ones

  • I use time management techniques such as the Pomodoro technique to stay focused and productive

  • I communicate with stakeholders to manage expectations and ensure timely delivery

  • I delegate tasks to team members when appropriate

  • I regularl...read more

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Q4. What you understand about sales and client satisfaction?

Ans.

Sales involves understanding customer needs and providing solutions, while client satisfaction is ensuring customers are happy with their experience.

  • Sales is the process of identifying customer needs and offering products or services to meet those needs

  • Client satisfaction is the measure of how happy customers are with their experience

  • Building relationships with clients is crucial for long-term success in sales

  • Providing excellent customer service can lead to repeat business an...read more

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Q5. How to handle clients

Ans.

Handling clients requires effective communication, active listening, and problem-solving skills.

  • Establish clear communication channels

  • Listen actively to their concerns and needs

  • Provide timely and effective solutions

  • Maintain a positive and professional attitude

  • Build trust and rapport with clients

  • Be proactive in addressing potential issues

  • Follow up regularly to ensure client satisfaction

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Q6. A train running at the speed of 60 km/hr crosses a pole in 9 seconds. What is the length of the train? 120 metres 180 metres 324 metres 150 metres

Ans.

The length of the train is 150 metres.

  • To calculate the length of the train, use the formula: Length = Speed x Time

  • Speed of the train = 60 km/hr = 60,000 m/hr

  • Time taken to cross the pole = 9 seconds

  • Length of the train = 60,000 m/hr x 9 sec = 540,000 m / 3600 sec = 150 metres

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Q7. How will you pacify your work authentication?

Ans.

I will ensure proper documentation and follow company policies to maintain work authentication.

  • Maintain accurate records of employee information and work hours

  • Ensure all employees have proper identification and access to necessary systems

  • Regularly review and update company policies related to work authentication

  • Provide training and support to employees on work authentication procedures

  • Address any concerns or issues related to work authentication promptly and professionally

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Q8. How you good in sales? Explain

Ans.

I excel in sales due to my strong communication skills, ability to build relationships, and strategic approach to closing deals.

  • I have a proven track record of exceeding sales targets in my previous roles.

  • I am skilled at identifying customer needs and offering tailored solutions.

  • I am adept at negotiating and closing deals effectively.

  • I continuously seek to improve my sales techniques through training and self-development.

  • I am confident in presenting products or services to po...read more

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Q9. How will you handle the sale pressure

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Q10. Can you dial 100 plus calls

Ans.

Yes, I have experience in making over 100 calls as a Senior Immigration Consultant.

  • Yes, I have experience in making high volume calls as part of my job responsibilities.

  • I have successfully managed outreach campaigns where I made over 100 calls to potential clients.

  • I am proficient in using call management software to efficiently handle large volumes of calls.

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Q11. Process of the recruitment

Ans.

Recruitment process involves sourcing, screening, interviewing, and selecting candidates for a job.

  • Identify job opening and create job description

  • Source candidates through job portals, referrals, social media, etc.

  • Screen resumes and shortlist candidates

  • Conduct interviews and assessments

  • Select the best candidate and make an offer

  • Onboard the new employee

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Q12. Sell me this pen

Ans.

This pen is sleek, reliable, and perfect for all your writing needs.

  • This pen features a smooth ink flow for effortless writing

  • Its sleek design makes it comfortable to hold for long periods of time

  • Perfect for taking notes in meetings or jotting down ideas on the go

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Interview Process at Excellence Laboratory

based on 36 interviews
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