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Wishup Client Success Manager Interview Questions and Answers

Updated 13 Sep 2024

Wishup Client Success Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

10 Aptitude question to solve within 20 minutes,
1 situation-based question on how do I handle things

Round 2 - One-on-one 

(5 Questions)

  • Q1. Why do you wanna quit your current job?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Looking for a new challenge to further develop my skills and knowledge.

    • Interested in exploring new opportunities for career growth.

    • Seeking a more dynamic and engaging work environment.

    • Want to broaden my experience and take on new responsibilities.

    • Current job lacks opportunities for advancement or learning.

  • Answered by AI
  • Q2. What does a CSM do?
  • Ans. 

    A CSM is responsible for building and maintaining strong relationships with clients to ensure their success and satisfaction.

    • Developing and implementing strategies to help clients achieve their goals

    • Acting as the main point of contact for clients, addressing any concerns or issues they may have

    • Providing training and support to clients on how to best utilize the product or service

    • Gathering feedback from clients to impro...

  • Answered by AI
  • Q3. Scenario-based negative questions
  • Q4. Tell me in depth about your current job role
  • Ans. 

    I am responsible for managing client relationships and ensuring their success with our products or services.

    • Building and maintaining strong relationships with clients

    • Understanding client needs and providing solutions

    • Monitoring client satisfaction and addressing any issues

    • Collaborating with internal teams to meet client goals

    • Tracking and reporting on client success metrics

  • Answered by AI
  • Q5. How do you handle a situation where client is not reaching out to you but others in your org
  • Ans. 

    Communicate with the client to understand their needs and address any concerns proactively.

    • Initiate communication with the client to check in and offer assistance.

    • Ask the client for feedback on their experience and how you can better support them.

    • Collaborate with the team members who are in contact with the client to gather insights and coordinate efforts.

    • Proactively reach out to the client with updates or relevant inf...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, be practical, don't bluff, its easy-going process

Client Success Manager Jobs at Wishup

View all

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How will you spread awareness regarding mental health in a new institution/ organization?
Round 3 - Assignment 

Topic - Can you share the steps on how you would organise a mental health campaign in an organization.

Round 4 - One-on-one 

(1 Question)

  • Q1. What are your strengths and weaknesses
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Gave an assignment of calculating number of tea sold outside india for Vadham tea.

Round 3 - Case Study 

Asked a guesstimate. This was an easy guesstimate but recruiter was not paying attention, was busy in mobile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare unique guesstimates, also know about the company.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1.threading
  • Q2. 2.multiprocessing
  • Q3. About projects

Interview Preparation Tips

Interview preparation tips for other job seekers - its very nice and good interview

I applied via Campus Placement and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Easy aptitude and some javascript/Java based mcqs and 2 easy coding questions

Round 2 - Coding Test 

1-2 basic DS Algo based questions in 4 hours

Round 3 - Technical 

(1 Question)

  • Q1. Preorder traversal of tree, quick sort, merge sort, difference between binary and binary search tree and some questions on Java/ javascript
  • Ans. 

    Question on tree traversal, sorting algorithms, and Java/Javascript

    • Preorder traversal visits root, left subtree, then right subtree

    • Quick sort uses partitioning to sort elements in place

    • Merge sort divides array into halves, sorts them, then merges them

    • Binary trees have at most 2 children per node, while binary search trees have left child < parent < right child

    • Java is a statically typed language, while Javascript is dyn

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for freshers. Giving good stipend and good work life balance for freshers.

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. Excel 5-6 questions. 4 sheets with some common id.
  • Q2. Guesstimate of number of tea sold in Delhi
  • Ans. 

    Approximately 10 million cups of tea are sold in Delhi daily.

    • Consider population of Delhi (approximately 20 million)

    • Assume 50% of population consumes tea daily

    • On average, a person consumes 2 cups of tea per day

    • Total tea sold = 20 million * 0.5 * 2 = 10 million cups

  • Answered by AI
  • Q3. Questions of basic Tableau and excel formulas

Interview Preparation Tips

Interview preparation tips for other job seekers - Company still using Excel for things which can be done using SQL in seconds. Outdated software used . Still in 90's
Interviewer seems pretty old with ideas and needs to have hands on new technology in market.
Cared more about syntax rather than the logic.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Guesstimates 

(1 Question)

  • Q1. Estimate number of burgers sold by one burger Outlet in your city.
  • Ans. 

    The number of burgers sold by a burger outlet in a city can vary based on factors like location, menu offerings, pricing, and customer demand.

    • Consider the population of the city and the popularity of the outlet.

    • Analyze the outlet's menu offerings and pricing compared to competitors.

    • Take into account any special promotions or events that may impact sales.

    • Look at historical sales data if available.

    • Interview employees or

  • Answered by AI
Round 2 - Guesstimates 

(1 Question)

  • Q1. Estimate transportation cost for raw materials.
  • Ans. 

    Transportation cost for raw materials can be estimated based on distance, mode of transportation, quantity, and current market rates.

    • Consider the distance between the supplier and the manufacturing facility

    • Take into account the mode of transportation (road, rail, sea, air)

    • Calculate the quantity of raw materials being transported

    • Research current market rates for transportation services

    • Factor in any additional costs such

  • Answered by AI
Round 3 - Guesstimates 

(2 Questions)

  • Q1. Asked about past experience
  • Q2. Some guesstimate question

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewers are very rude. Everyone was using phone and laptop all the time and not much attention was given to the candidate during the interview.
Worst Interview Experience ever.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

They covered all aspects

Round 2 - Group Discussion 

It was high level design

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - Coding Test 

2 DSA Questions and questions from springboot for java

Round 2 - Technical 

(1 Question)

  • Q1. Build Project in springboot and asked questions from the same
Round 3 - Technical 

(1 Question)

  • Q1. System design questions for High level design
Round 4 - HR 

(1 Question)

  • Q1. Behavioral round asked question about the organization.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Not Selected
Round 1 - Coding Test 

Given a text need to understand and solve

Round 2 - Coding Test 

Some Java based and system design api was allowed to made

Round 3 - HR 

(2 Questions)

  • Q1. Introduction of myself
  • Q2. Salary discussion was done
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Wishup Interview FAQs

How many rounds are there in Wishup Client Success Manager interview?
Wishup interview process usually has 2 rounds. The most common rounds in the Wishup interview process are Aptitude Test and One-on-one Round.
How to prepare for Wishup Client Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wishup. The most common topics and skills that interviewers at Wishup expect are Client Management, Client Onboarding, Customer Experience and Customer Experience Management.
What are the top questions asked in Wishup Client Success Manager interview?

Some of the top questions asked at the Wishup Client Success Manager interview -

  1. What does a CSM ...read more
  2. Scenario-based negative questi...read more

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Wishup Client Success Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
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₹5.4 L/yr - ₹10 L/yr
35% less than the average Client Success Manager Salary in India
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