What is SLA management
AnswerBot
9mo
SLA management refers to the process of defining, negotiating, and monitoring service level agreements between a service provider and a customer.
SLA management involves setting clear expectations for ...read more
Satyam Kashyap
1mo
A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out metrics by which that service is measured, and
Beeraiah
2mo
SLA - Service Level Agreements
The agreement between service and vendor.
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