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WinWire Technical Support Engineer Interview Questions and Answers

Updated 30 Dec 2023

WinWire Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 29 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. What is bios and uses of bios
  • Ans. 

    BIOS stands for Basic Input/Output System. It is firmware that initializes hardware during startup and provides runtime services.

    • BIOS is stored on a chip on the computer's motherboard.

    • It performs a power-on self-test (POST) to check hardware components.

    • BIOS provides a set of low-level software routines to control hardware devices.

    • It allows the operating system to communicate with hardware.

    • BIOS settings can be accessed ...

    • Answered by AI
    Add your answer
  • Q2. If desktop is not getting power
  • Ans. 

    Check power source, cables, and power button for issues.

    • Ensure power source is functioning properly

    • Check power cables for any damage or loose connections

    • Verify power button is not stuck or malfunctioning

    • Answered by AI
    Add your answer
  • Q3. Why battery will drain fast
  • Ans. 

    Battery drains fast due to various factors.

    • Background apps running in the background consume battery power.

    • Screen brightness set to high drains battery quickly.

    • Continuous usage of power-hungry apps like gaming or video streaming.

    • Weak cellular or Wi-Fi signal forces the device to work harder, draining battery faster.

    • Battery health degradation over time reduces its capacity to hold charge.

    • Using power-hungry features like...

    • Answered by AI
    Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. Whether your experiened or fresher
    • Add your answer
  • Q2. Why should I hire you
    • Add your answer
  • Q3. What is your expected salary
    • Add your answer

Skills evaluated in this interview

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
fathersahaab
Verified Icon
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
Got a question about WinWire?
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 29 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. About education
    • Add your answer
  • Q2. Explain them about my education
    • Add your answer

Technical Support Engineer Interview Questions & Answers

In Time Tec Visionsoft user image Anonymous

posted on 18 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe about your previous job
    • Add your answer
  • Q2. Why did you leave the previous company
    • Add your answer
  • Q3. Where do you see yourself in the next 2-3 years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain your job responsibilities of your previous organisation in detail so they are clear about the work you do and can believe and trust you to keep performing well for them.

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 10 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
    • Add your answer
  • Q2. Relevant skills and projects
    • Add your answer

Technical Support Engineer Interview Questions & Answers

In Time Tec Visionsoft user image Anonymous

posted on 18 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe about your previous job
    • Add your answer
  • Q2. Why did you leave the previous company
    • Add your answer
  • Q3. Where do you see yourself in the next 2-3 years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain your job responsibilities of your previous organisation in detail so they are clear about the work you do and can believe and trust you to keep performing well for them.

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 31 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between biot number and nusselt number
  • Ans. 

    Biot number represents the ratio of internal resistance to external resistance in heat transfer, while Nusselt number represents the ratio of convective to conductive heat transfer.

    • Biot number is used to determine the relative importance of internal resistance to heat transfer compared to external resistance.

    • Nusselt number is used to determine the relative importance of convective heat transfer compared to conductive h...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare your basics for round 1

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 23 Oct 2022

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Walk me through your resume?
    • Add your answer
  • Q2. Could you brief more about your projects?
    • Add your answer
  • Q3. Technical terms you used in your project explanation will be asked?
    • Add your answer
  • Q4. Nothing much, just focus on your basics and be honest and confident. They really like it when you don’t know an answer and you admit it.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. They focused more on my projects and was cross checking my answers given in round-1
    • Add your answer
  • Q2. Basic engineering questions, if you are well aware of the job description, there’s nothing to worry about. Just try to relate your answers to the JD.
    • Add your answer
Round 4 - HR 

(3 Questions)

  • Q1. Basic HR, are you willing to relocate?
    • Add your answer
  • Q2. Why are you leaving your current job?
    • Add your answer
  • Q3. Why do you want to join ansys?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and confident. If you don’t fit in the job description just don’t apply for it. Recruiters are professionals and they know what they are looking for. You just can’t fool them if you don’t match the JD.

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 29 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
    • Add your answer
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. About education
    • Add your answer
  • Q2. Explain them about my education
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 10 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
    • Add your answer
  • Q2. Relevant skills and projects
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Ansys Software Private Limited user image Anonymous

posted on 31 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between biot number and nusselt number
  • Ans. 

    Biot number represents the ratio of internal resistance to external resistance in heat transfer, while Nusselt number represents the ratio of convective to conductive heat transfer.

    • Biot number is used to determine the relative importance of internal resistance to heat transfer compared to external resistance.

    • Nusselt number is used to determine the relative importance of convective heat transfer compared to conductive h...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare your basics for round 1
More about working at WinWire

WinWire Interview FAQs

How many rounds are there in WinWire Technical Support Engineer interview?
WinWire interview process usually has 2 rounds. The most common rounds in the WinWire interview process are Technical and HR.
What are the top questions asked in WinWire Technical Support Engineer interview?

Some of the top questions asked at the WinWire Technical Support Engineer interview -

  1. if desktop is not getting po...read more
  2. What is bios and uses of b...read more
  3. Why battery will drain f...read more

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