Vxceed Software Solutions Senior Product Support Engineer Interview Questions and Answers

Q1. Few linux commands
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Q2. Explain few, Any command for example
Ans. 
Some common commands for technical support engineers include ping, ipconfig, and tracert.
• Ping: Used to test the reachability of a host on an IP network.

• Ipconfig: Displays all current TCP/IP network configuration values.

• Tracert: Shows the route that packets take to reach a specified destination.
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Versant round where you have to complete some given task given by them in a given time frame

Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
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Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.
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Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...read more
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Q2. Dml,ddl, how to open process in linux
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DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.
• DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

• DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

• To open a process in Linux, yo...read more
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Q1. Tell me about yourself
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Q2. Current Job role
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Q1. Work Experience
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Q2. Current Job roles and KPIs
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Q1. OS Troubleshooting
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Q2. Network Troubleshooting
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Q1. Is gd for relocation
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Yes, gd is good for relocation.
• gd offers relocation assistance to help employees move to a new location

• gd provides support with finding housing, transportation, and settling in the new area

• Relocation benefits may vary depending on the specific role and location
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Q2. How many years experiance
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I have 5 years of experience working in cloud support roles.
• 5 years of experience in cloud support roles

• Proficient in troubleshooting cloud infrastructure issues

• Familiar with AWS, Azure, and Google Cloud platforms

• Experience in scripting and automation for cloud operations

• Strong communication skills for interacting with customers and team members
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Q1. Related to previous project experience. Support level triaging questions were asked.
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Q2. Related to the Salesforce domain you are in.
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Q1. Communication and behavioural round
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Q1. Basic details and salary negotiation
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Q1. Sql queries they asked
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Q2. Pl sql sp and function and triggers
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Q3. Basic understaing of Java
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Java is a popular programming language used for developing applications and software.
• Java is an object-oriented programming language.

• It is platform-independent, meaning it can run on any device with a Java Virtual Machine (JVM).

• Java is used for developing web applications, mobile apps, and enterprise software.

• Key concepts in Java include classes, objects, inheritance, and polymorphism.
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Q1. Asked about SQL queries
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